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Searched for: Plushbeds
08 Jun 2022 17:58
  • phoenix
  • phoenix's Avatar
Hi SadieD,

Thank you for the update and congratulations on your new mattress purchase from FloBeds :cheer: one of the veteran members of TMU ...

As you know I think highly of them and I believe that they compete well with the best in the industry in terms of their quality, value, service, knowledge, and transparency. All of their mattresses use high-quality materials and there are no lower quality materials or weak links in any of them so they would certainly make a great quality/value choice.

I will accept my fate and hope that negotiating Return with Plushbeds is a positive experience. (I incorrectly referred to the $149 fee as Flobeds, not Plushbeds.)

I hope that everything goes smoothly with PlushBed's return. (and thanks for the correction)

We'd love to hear any new updates once you receive your new v-zone mattress and have a chance to sleep on it for a while.
Phoenix
08 Jun 2022 08:58
  • SadieD
  • SadieD's Avatar
Thank you! We did purchase a new v-zone in 2020 for my daughter. Not sure why I was unwilling to spend the extra $$ for myself this year, but I certainly learned my lesson.
I will accept my fate and hope that negotiating Return with Plushbeds is a positive experience.
(I incorrectly referred to the $149 fee as Flobeds, not Plushbeds.)
07 Jun 2022 20:46
  • phoenix
  • phoenix's Avatar
Hi SadieD,

I am 130-135 lb femaie 70 years old
Recently purchased Botanical Bliss Med-Firm after 24 years on Tempurpedic.
I have NOT SLEPT WELL since.

Sorry to hear you “have not slept well” on your new PlushBeds Botanical Bliss Mattress. As you probably know, your mattress is unique to you, and the comfort choice is based on your specific stats (height, weight, sleeping position(s), and any underlying health concerns) and your PPP (Posture and alignment, Pressure relief, and Personal preferences). Aside from weight, you not state your height or sleeping position, as these can play a major part in any bed you may select. Even though the best way to ensure that the mattress is suitable is to try it in a local shop your next best approach is to provide the manufacturer/retailer with a brief history of our experience with the previous mattress, stats, and PPP and make sure that they have enough experience to guide you through a good match comfort choice.

Not sure why I went with Plushbeds, because my daughter's 24-year-old basic FloBed seems far more comfortable.
I'm willing to take the $$ hit for returning Plushbeds and ordering FlobothBed instead.
What think? Someone mentioned that FloBeds makes you package up and drop your Return at curb for pick-up. Their website indicates $149 Returns:
"Should you need assistance with returning your mattress, we offer a concierge mattress removal service for $149. Our trained carriers will remove the mattress from your bedroom and transport it to a local recycling facility, so there’s nothing for you to do. Any free bonus items received with your mattress are yours to keep as a thank you for trying our mattress."
Has anyone tried this process with Plushbeds?

Good to see that our forum subscriber Cathye has responded to your call for help and provided their return experiences with PlushBeds in your adjacent thread about PlushBeds returns. It looks like you should be able to return the mattress following their requirements.

FloBeds is a long-time Trusted member of the site which means that I think highly of them and that I consider them to be amongst the best in the industry. They build their reputation and bed designs by focusing on consumer needs and preferences and high-quality materials. They are excellent at guiding consumers to a mattress that has the best chance to be a good mattress for them. I'd still keep in mind that no one can tell for sure what is best for you as no one can feel what you feel and there are many interconnected variables. This said in my conversations with both David and Dewey over the years I've learned that they have a more than the typical high percentage of satisfied customers. Their design is also built to be able to fine tune the feel at home if you did not find the comfort/support sweet spot with the vZone layer

I would certainly suggest that you rely on FloBed's advice as they are much more familiar with their own mattress designs and materials than anyone else and they can use the information you provide them about your body type and sleeping positions, your preferences, your history on different mattresses, and the results of your local testing to make suggestions based on the "averages" of other customers that may be similar to you. The more accurate and detailed the information you provide them the better you will help them to help you make the best possible choices out of the options they have available. Of course the options you have available with each retailer or manufacturer (or with a particular mattress) and your ability to exchange layers or the mattress itself or use other forms of fine-tuning after your purchase or the return policy may also be an important part of your personal value equation or to offset the risk that can go with any online purchase.

FloBeds has a 100-night ‘test rest’ trial period and a $99 return fee (as long as the mattress is not soiled or damaged) using the original packaging, and request shipping labels, and have it picked up at curbside. They prefer to ‘swap out’ components of the mattress if you are not satisfied instead of having it returned, and after the trial period will continue to do so, for up to 5 years for a minimal charge as part of their ‘goldilocks guarantee’. Since you still find your daughter's “24 year old FloBeds mattress more comfortable than the new PlushBeds mattress”.

Please let us know about your experience both with the return and with finding a suitable mattress replacement..

Phoenix
06 Jun 2022 13:58
  • SadieD
  • SadieD's Avatar
Great! I'm getting close to 30 days.
BBBureau reports made them sound especially uncooperative.
Wish I had looked there (& in this forum) before purchasing.
06 Jun 2022 11:45
  • cathye
  • cathye's Avatar
Yes they made me wait 30 days but as long as you stick to your guns on returning it, they won’t block you from doing it. The pickup is through a third-party company.
06 Jun 2022 11:42
  • SadieD
  • SadieD's Avatar
Thank you! You've been very helpful.
Last question, hopefully: Did they "fight" you on arranging return?
If so, what strategy did you use for success with the return?
I've had the mattress just about 3 weeks -- I'm ready to return Now.
Did they make you wait 30 days before they would discuss?
06 Jun 2022 11:26
  • cathye
  • cathye's Avatar
I felt the same about the issue not being with the comfort layer. In our new bed, we got the medium.

I paid the $150 for the mattress pickup. Definitely a must!
06 Jun 2022 09:24
  • SadieD
  • SadieD's Avatar
Thanks for your input!
I live in CA, so no CharlesPRogers showrooms. Did you end up with Medium or Soft as your choice?

In returning PlushBeds, did you arrange their pick-up? There's no way I can pack up a 120lb mattress!

I can tell that the issue with PlushBeds is Not the Comfort Layer, but rather the density of underlying "support" layers.
They seem to have zero compression for my 135lb body.
My daughter has a V-zone Flo-Bed which has very adjustable components. Price is similar to Charles P. Rogers.
06 Jun 2022 01:50
  • cathye
  • cathye's Avatar
Hi. I ended up returning the mattress - which was an odd experience - they really pushed the comfort exchange and then offered a $600 discount if you keep it. Best of all, they say “We would like to settle things amicably”!! That is really not what I expected to hear from a company that offers a 100-day return policy! In the end they did take it back of course. We went with a Charles P Rogers lifetime mattress, which is super expensive but really comfortable. And we tried it out in person first. Good luck with your situation!
05 Jun 2022 18:52
  • SadieD
  • SadieD's Avatar
I am 130-135 lb femaie 70 years old
Recently purchased Botanical Bliss Med-Firm after 24 years on Tempurpedic.
I have NOT SLEPT WELL since.
Not sure why I went with Plushbeds, because my daughter's 24-year-old basic FloBed seems far more comfortable.
I'm willing to take the $$ hit for returning Plushbeds and ordering FloBed instead.
What think? Someone mentioned that FloBeds makes you package up and drop your Return at curb for pick-up.
Their website indicates $149 Returns:
"Should you need assistance with returning your mattress, we offer a concierge mattress removal service for $149. Our trained carriers will remove the mattress from your bedroom and transport it to a local recycling facility, so there’s nothing for you to do. Any free bonus items received with your mattress are yours to keep as a thank you for trying our mattress."
Has anyone tried this process with Plushbeds?
05 Jun 2022 18:20
  • SadieD
  • SadieD's Avatar
Hello: Just wondering what you decided.
I just purchased Botanical Bliss as well in Med-Firm and haven't had a good night's sleep since!
Not sure I want to ask for the "softer" exchange.
I really should have purchased a V-Flex from FloBeds. but was trying to save $$.
I'll give it 30 days trial tops, and then arrange for their return (which will cost me $149 pick-up fee but worth it!)
Thanks!
10 May 2022 12:44
  • SherryBin309
  • SherryBin309's Avatar
Karia,
I’m a little older than you but about the same weight and struggle with sciatica and also shoulder pain. In 2014 we did a DIY latex mattress based largely on information and resources found on The Mattress Underground. Thank you, Phoenix! Once we had found a good layer setup for alignment a lot of my back problems went away but I was still having hip pain — side sleeper, here — which I attributed to the need for pressure relief there. At the time, Sleep Like a Bear sold 1” layers of 15 ILD Celsion latex (Talalay with some cooling properties, I think) and I bought one that was a couple of inches short at a good discount. It helped tremendously. About 18 months later I had further hip pain and bought another one at full price. Good again! In 2018 the hip pain was back and I eventually bought another inch of 15 ILD Celsion. In all cases, I just added the new layer on top of the rest of the mattress inside a very stretchy cover.
The last couple of years I’ve lost weight and begun to have lower back pain on waking. Long story short, I probably should have been replacing the old inch of very soft latex with a new one instead of just adding on to the mattress. A few weeks ago I took the mattress apart and it looks like all three of those thin, very soft layers have softened a great deal where we sleep. You can’t really see it on just one, because they are so thin, but with all 3 stacked, the body impressions are clear. And removing those pieces altogether felt pretty good for my lower back and my alignment is much better now. But, as of last night, the old hip pain is back so I’m looking for another thin topper,
Just something to keep that in mind if you are able to find a 1”, very soft piece of latex, it won’t last forever. Latex is very durable, but maybe the very soft pieces, sliced thinly, wear faster than average.
Unfortunately, Sleep Like a Bear no longer sells Talalay latex and I know from experience Dunlop won’t be comfortable for me in the top layer, so I’m also interested in what you find. So far I see that Saatva sells a 1.5” latex topper. They told me via chat today that the ILD range is 12-16 and it has a 180 day trial period and would be returnable if it was not comfortable. I also see that Plushbeds has a 2” very soft latex topper on sale this week but it is not returnable. The sale price is not significantly better than the price at Arizona Premium Mattress, but shipping might be faster.
I have found no 1” latex toppers on offer and only the Saatva one at 1.5”. It is very pricey, but I may end up going for it if nothing else turns up soon.
01 Apr 2022 17:42
  • cathye
  • cathye's Avatar
Thanks! A different direction, but what about the Luma Hybrid?
01 Apr 2022 14:10
  • NikkiTMU
  • NikkiTMU's Avatar
Hi Cathye.

If you haven't tried soft latex yet, it's worth the exchange to see if it indeed does make the mattress for you. It would also give you a definitive data point: yes, I like latex or no, I dislike it and it's not for me.

Your next option is to look into beds like the Pure Echo which is latex free but is a medium-firm which you'd then probably want to add some plushness to. And if you don't want a latex topper, then you'd be looking at feather beds, wool, cotton, etc...there's more about there here .

Hoping this helps some!
NikkiTMU
29 Mar 2022 10:19
  • cathye
  • cathye's Avatar
I really wanted to love this mattress. But a "medium" is like sleeping on a board to me. I mean, there is no plush in this PlushBed! I can request a softer top layer, but I'm somewhat skeptical that it will make me love this mattress. I'm wondering if I should move away from latex mattresses altogether. I do want something on the very natural end of the spectrum, as I don't want any chemical off-gassing. So not too interested in foam. Any suggestions on where to start? Thanks!

Info:
I weigh 140, my husband weighs 210.
We have a full-sized mattress.
Sleep on side, back or occasionally stomach - I move around a lot!
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