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Areas of Expertise: LEGGETT & PLATT ADJUSTABLE BED, ADJUSTABLE BED COMPATIBLE MATTRESSES, LUXURY AIRBEDS (SLEEP NUMBER ALTERNATIVE)

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Different Prodigy Models? 10 Mar 2022 10:56 #1

  • tadoty
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Richmond Bedding,

Can you tell me the difference between the Prodigy LBR and the Prodigy Comfort Elite?

I see the LBR and PT on other sites but not yours.

A couple of sellers on Amazon have given me conflicting information and I'm looking for a reliable company to tell me the truth.

Thanks!

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Different Prodigy Models? 10 Mar 2022 11:27 #2

  • Richmond Bedding
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tadoty,

Leggett & Platt has two product lines. They are E-Commerce and Brick & Mortar.

The Prodigy Comfort Elite and the Prodigy 2.0 are E-Commerce Models.

The Prodigy LBR and the Prodigy PT are Brick & Mortar Models.

If your business has a showroom (we do) you can buy the Brick & Mortar models in volume and distribute them yourself. You can also offer the E-Commerce Models.

If you don't have a showroom you can only buy the E-Commerce models and have them direct shipped to consumer homes.

We have access to both product lines. We prefer the E-Commerce Models.

The Brick & Mortar models are a little less expensive (to the dealers) initially but that savings is usually gone after they ship the units to your home.

Out of curiosity, what "stories" have you been told by the dealers you've spoken with?
Tim Hiles ~ Richmond Bedding
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Last edit: by Richmond Bedding.

Different Prodigy Models? 16 Mar 2022 09:29 #3

  • tadoty
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Well, I've been told different things by three dealers at this point.

I was also directed to a blog post here: telegra.ph/Sleep-Guru-02-02 Sorry if links aren't allowed?

Here is what is stated there:

Leggett & Platt has two distribution channels for adjustable beds.

1. E-Commerce

2. Brick & Mortar.

If a dealer has a showroom they can buy units from either the E-Commerce Line or the Brick & Mortar Line. The choice of models offered is strictly a dealer decision.

However, the Brick and Mortar models cost 15% to 20% less than the equivalent E-Commerce models with the same features. Why are the Brick & Mortar models that much cheaper? The manufacturer contends there is no difference in quality between the models. Does anyone find that a little suspect?

So what's the problem? Some dealers are buying the cheaper Brick & Mortar models and selling them online and telling consumers there is "no difference".

If a dealer admits that the Brick & Mortar models are cheaper, which they almost never do, they'll have a few "reasons" why they're cheaper. These units may be initially cheaper but why?

Some may claim the units are cheaper because it's cheaper to process and handle multiple units vs processing and handling single orders. That is probably true but would that cost 15% to 20% of the item cost? Seems like a pretty weak explanation to us.

Are there any real savings in shipping costs because 10 units are shipping instead of one? Not for the manufacturer because they don’t pay the shipping, the dealer does. The Brick & Mortar Dealer has to pay the shipping cost to get the pallet to their warehouse and then pay the additional shipping costs of the individual units to your home. There's really no savings in shipping costs to you, the consumer.

Some dealers are purchasing the Brick & Mortar beds and then selling them online in an E-Commerce format. They’ll say “it’s the same bed” or even claim that it’s the new or improved model. They'll sometimes rename the units so they "sound" newer. They don't care that there are actually no such models as they advertise, just that you buy into their deception. What they will NEVER tell you is that the units cost them 15% to 20% less. For some reason that never enters the conversation. Wonder why?


Is this information accurate?

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Different Prodigy Models? 16 Mar 2022 09:35 #4

  • Richmond Bedding
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tadoty,

You have brought up points we can't legally discuss.

None of our suppliers (not just Leggett & Platt) allow conversations that would cast them or their products in a negative light.

I'm sure you can understand they want to protect their brand value.

We can express our opinions but even then we have to be careful.

Respectfully,
Tim Hiles ~ Richmond Bedding
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Last edit: by Richmond Bedding.
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