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Re: Any info/insights on Sleep Inn Mattress Inc. in Toronto? 06 Oct 2012 22:09 #11

  • pinupchick
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Hi Phoenix,

I live in London, ON. The link is the general model, but the Sleep Factory will customize all of their own models (they sell Sleep Factory brand as well as standard big names) to customer specifications. So I chose that model, but it will be made double sided and with 2.2 lb high density polyfoam. It was $100 extra to make it double-sided, which I thought was reasonable enough. Since we were concerned about longevity and prefer a firm mattress, the salesman said he would also request that the factory make it with higher density foam than what normally comes standard (the 2.2 lb rather than 1.8lb).

Again, we were on a pretty small budget so I hope we made a reasonable choice. Time will tell. It's not going to be manufactured until next week most likely.

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Re: Any info/insights on Sleep Inn Mattress Inc. in Toronto? 11 Oct 2012 21:44 #12

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Hi pinupchick,

I did a little bit more research in the London area and talked with a couple of the SleepFactory outlets as well (I hadn't talked with them for a while). Their house brand used to be made by Springwall but they have now changed manufacturers to Endless Comfort. They are a group of franchise outlets and some of them are more knowledgeable and accommodating than others. Some of them also carry different models than others (each franchisee can choose what they want to carry on their floor). Any of them should be able to phone the factory to find out the layering and density of the foams in their mattresses though (besides just the 3" comfort layer which is very good quality polyfoam). This way you would have a better idea of any potential "weak links" in your mattress.
ADMIN NOTE:Removed 404 page link | Archived Footprint: endlesscomfort.com/

I also updated the Southwest Ontario / London, ON list so that others in the area will have more updated information.

Phoenix
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Last edit: by Administrator. Reason: Removed Page Not Found Link (404 Error) and Updating link to https: status

Re: Any info/insights on Sleep Inn Mattress Inc. in Toronto? 12 Oct 2012 11:20 #13

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Hi Phoenix,

Thanks again for the excellent info! I think given my location and budget, I probably made a reasonable choice. I had actually called around to some retailers/manufacturers in the GTA about delivery to London, but the cost would have been exorbitant and my other option was to rent a Uhaul or something, which, in addition to gas, would have upped the cost considerably as well.

The salesman at Sleep Factory seemed pretty honest and did know the different foam densities in the mattresses he had on the floor, and he echoed what you're saying about the different locations choosing which models/grades of models (apparently the models listed on the website come in a variety of grades with higher and lower materials) to carry.

Again, it's both interesting and disheartening that people aren't aware of their higher-quality/higher-value local options and gravitate to big box stores in their initial mattress searches. I'm glad this website exists to show us that there are in fact alternatives, and better ones at that.

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Re: Any info/insights on Sleep Inn Mattress Inc. in Toronto? 12 Oct 2012 16:15 #14

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Hi pinupchick,

Thanks again for the excellent info! I think given my location and budget, I probably made a reasonable choice. I had actually called around to some retailers/manufacturers in the GTA about delivery to London, but the cost would have been exorbitant and my other option was to rent a Uhaul or something, which, in addition to gas, would have upped the cost considerably as well.


I think you made a reasonable choice as well and while I don't normally recommend a mattresses where some of the specs aren't known ... the odds are good that even the "missing" specs are better than most mainstream brands.

The salesman at Sleep Factory seemed pretty honest and did know the different foam densities in the mattresses he had on the floor, and he echoed what you're saying about the different locations choosing which models/grades of models (apparently the models listed on the website come in a variety of grades with higher and lower materials) to carry.


Yes ... I noticed quite a difference in the knowledge levels of the various outlets they have. It seems that you were dealing with one of the better ones.

Again, it's both interesting and disheartening that people aren't aware of their higher-quality/higher-value local options and gravitate to big box stores in their initial mattress searches. I'm glad this website exists to show us that there are in fact alternatives, and better ones at that.


I certainly agree with you here as well. It's interesting that the 15 largest manufacturers have about 86% of the market share and the hundreds of manufacturers all across North America that make better quality/value mattresses and in many cases have been making good quality mattresses for decades and sometimes for generations share the remaining 14%. IMO ... it should be the other way around. When I started this website I realized that a big part of the reason for this is that consumers have so few sources of information that is based in fact that they can use to make more meaningful comparisons rather than just marketing stories and advertising claims that can't be substantiated. The dominant players in the industry have little to no interest in helping consumers make better choices and comparisons or differentiating themselves on quality and value.

The mattress industry is one of the few industries where the "norm" is that people buy a product that they know nothing about the quality of the materials that are in it. It's like buying a piece of furniture that has a nice veneer with particle board underneath it and paying the price of real wood.

One step at a time though and once consumers start to insist on more meaningful information then the manufacturers will have little choice but to become more open about their materials.

You certainly did make a better choice than the vast majority of consumers that would otherwise have purchased a major brand or bought into a story or marketing techniques that have little to nothing to do with quality.

So congratulations on your new mattress :) I hope you have chance to give us some feedback when you've had the chance to sleep on it.

Phoenix
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Last edit: by phoenix.

Re: Any info/insights on Sleep Inn Mattress Inc. in Toronto? 22 Oct 2012 21:49 #15

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I get my new mattress tomorrow. I plan on using the toppers I already have on my existing mattress on my new one simply because I have to put them somewhere (and I've grown quite fond of the Natura exposed wool one -- it sleeps super cool and adds a layer of comfort that I haven't experienced with foam toppers). My question is, will using toppers on a brand new mattress help extend the life of the polyfoams?

Or if they're subject to degradation, would the pressure of sleeping bodies have the same effect regardless of the addition of mattress toppers?

Thanks!
(and I'll make sure to review the mattress once I've slept on it for a while!)

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Re: Any info/insights on Sleep Inn Mattress Inc. in Toronto? 23 Oct 2012 03:25 #16

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Hi pinupchick,

Wool is a great material and it can certainly make a difference in controlling the micro climate and temperature of a mattress. Besides ... it "feels" good :)

My question is, will using toppers on a brand new mattress help extend the life of the polyfoams?


To some degree yes depending on the thickness of the wool. It will reduce the amount of compression and wear the foam on top of your mattress is subject to although not to the same degree as a foam topper.

Anything that is on top of a mattress that absorbs some of the pressure and reduces the forces that the upper layers of your mattress are exposed to will have some effect on extending the life of the upper layers of your mattress which are usually the weak link of a mattress and the ones that soften and degrade the fastest.

I'm looking forward to your review.

Phoenix
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Last edit: by phoenix.

Re: Any info/insights on Sleep Inn Mattress Inc. in Toronto? 25 Oct 2012 13:37 #17

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Okay, so last night was the first night that I slept on my custom(ish) Sleep Factory mattress. It's obviously too early to give a well-rounded review, but I do have some initial concerns.

When we picked it up (wrapped in plastic and looking lovely and perfect all that), we were a bit nervous that it wasn't actually made with the 2.2lb foam like the salesman claimed he would order it. It felt very fluffy on each side and we were both worried that it would be too soft.

And then I slept on it. The quilt component is indeed soft and fluffy, but to me it felt like putting fluff on top of a brick. I woke up with sore hips (I carry most of my weight in my hips, so if I can't sink in I get pressure points there). My boyfriend slept well and said it was much better than our previous worn-out mattress. I flip around a lot and felt that trying to sleep on my side and back was not comfortable but that sleeping on my stomach was okay.

I've read here that polyfoams go through an initial softening period. I'm assuming the denser/firmer feeling layer underneath the fluffier components is the higher density foam (the salesman had warned us that 2.2lb foam would feel very hard at first and would soften up over time to be more comfortable). The mattress is 13" thick with about a 2" eurotop on each side. Surely it's not the springs I'm feeling?

Should I be concerned, or is the hardness of the mattress something that will be temporary?

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Re: Any info/insights on Sleep Inn Mattress Inc. in Toronto? 25 Oct 2012 15:27 #18

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Hi pinupchick,

When we picked it up (wrapped in plastic and looking lovely and perfect all that), we were a bit nervous that it wasn't actually made with the 2.2lb foam like the salesman claimed he would order it. It felt very fluffy on each side and we were both worried that it would be too soft.


The quality of a foam (measured in density) has little to do with the softness/firmness of a foam. Both low density and high density foams come in a wide range of softness firmness levels (which is measured in ILD or IFD). In other words ... you can't "feel" the quality of a foam. You can only know the quality by weighing the layer (or trusting the specs that are provided with the mattress).

When you test a one sided mattress with a Eurotop and then make it two sided using the same layering ... you will have thicker layers of soft foam on the bottom which will make the mattress softer and less supportive than the one you tested in a store. Two sided mattresses can be more durable than one sided mattresses (if they are flipped regularly) and higher density foams are more durable than lower density foams but two sided mattresses are are also more limited in the type of construction that is appropriate to that type of construction so that the layers on the bottom aren't too soft and thick.

And then I slept on it. The quilt component is indeed soft and fluffy, but to me it felt like putting fluff on top of a brick. I woke up with sore hips (I carry most of my weight in my hips, so if I can't sink in I get pressure points there). My boyfriend slept well and said it was much better than our previous worn-out mattress. I flip around a lot and felt that trying to sleep on my side and back was not comfortable but that sleeping on my stomach was okay.


As you mentioned ... there is an initial breakin period for the materials in the mattress and there is also an adjustment period for the person as well. This can vary from person to person and can also depend on how different the new mattress is compared to the old. In general ... it's a good idea to give a new mattress at least 30 days. Sore hips can come from a mattress that is too firm on top (you may be feeling the firmness of the layers in the upper part of the mattress which restricts blood flow and can cause numbness, tingling, or discomfort) or it could also come from sinking down too far which can put the hip joint out of its neutral alignment position. The "fluffy" layers on top provide a "hand feel" that some people prefer and some don't but are only part of the picture and act in combination with the other layers to provide pressure relief and alignment. It can also depend on the thickness and softness of the 'fluffy layers" (which are usually in the quilting).

The fact that you were OK on your stomach may indicate that the thickness/firmness of the upper layers are OK but that you aren't sinking in far enough in your more "curvy" positions but time will tell more because a night or two when you are sleeping on a new mattress isn't really an accurate way to assess how well the mattress may work for you.

I've read here that polyfoams go through an initial softening period. I'm assuming the denser/firmer feeling layer underneath the fluffier components is the higher density foam (the salesman had warned us that 2.2lb foam would feel very hard at first and would soften up over time to be more comfortable). The mattress is 13" thick with about a 2" eurotop on each side. Surely it's not the springs I'm feeling?


Yes ... all foams go through an initial softening period over the first 90 days or so and the higher quality the foam the less this will be. This initial softening is followed by a more gradual softening over a much longer time. The firmness of the foam has little to nothing to do with its density. With the thickness of the layers over the springs (I don't know the exact construction of the mattress) ... it's unlikely that you are feeling any springs. If they used the same layering on both sides of the springs as the description of the Tranquility here ... (which has 6" of foam over what is probably a 6" - 7" spring) ... then your two sided mattress with the same construction would be closer to 17" - 18" not 13 ". This indicates that the layering on each side may be different from what is listed for the one sided version. In some ways this would be better (because of the "risk" attached to thick soft layers on both sides of a two sided mattress) but it would also mean that the mattress would be very different from the one you tested in the store. If the soft comfort layers are thinner, it may also explain your hip pain.

Should I be concerned, or is the hardness of the mattress something that will be temporary?


I'm not sure because I don't know the layering details of the mattress or what the "weak link" may be but I would give it more time to go through the initial softening and break in period and for you to adjust to the mattress before making any real assessments based on patterns that are consistent over a longer time period rather than the experiences of a few nights.

Phoenix
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Re: Any info/insights on Sleep Inn Mattress Inc. in Toronto? 26 Oct 2012 11:39 #19

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Well this is odd, but it was actually my wool topper that was making my mattress feel hard and uncomfortable. I stripped it off last night and slept fine. Good support, firm enough but not too firm, etc.

My last mattress, which essentially had no cushion left, was made significantly more comfortable with the addition of the topper, so it was a bit surprising to me that it could have the opposite effect on a different mattress.

But I guess it goes to show how layering different ways can have such a strong effect on how a mattress feels!

It did don on me that I have no clue how the layering of my new mattress was done since they changed it around to make it double-sided, but I'm also glad that I don't have an 18" thick mattress with 6" of foam on each side! Time will tell I guess.

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Re: Any info/insights on Sleep Inn Mattress Inc. in Toronto? 26 Oct 2012 15:46 #20

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Hi pinupchick,

As you discovered ... the feel of any layers that are used over the mattress will depend on what is underneath them.

If the mattress surface layers are softer ... then a wool topper will generally make it firmer because the wool would lessen the amount you are sinking in to the soft top layer. This is because the wool would "cushion" the hips or shoulders for example which would increase the surface area that was compressing the mattress which would mean that it didn't sink in as far. This would increase the pressure on the hips or shoulders (depending to some degree on the specifics of the layering in the top of the mattress)

On the other hand .. with a firmer surface layer that was too firm ... then the wool can act as a cushioning layer because it's softer than the underlying layer and can provide some localized pressure relief.

But I guess it goes to show how layering different ways can have such a strong effect on how a mattress feels!


Yes ... mattress layering is much more complex than most people would suspect and every layer (including a mattress protector and any toppers or bedding) will affect every other layer in a mattress to a smaller or larger degree. this is part of the "art and science" of mattress construction and design and it can be both amazingly challenging and at times amazingly frustrating :)

It did don on me that I have no clue how the layering of my new mattress was done since they changed it around to make it double-sided, but I'm also glad that I don't have an 18" thick mattress with 6" of foam on each side! Time will tell I guess.


I'm also glad they made it thinner which is a much more appropriate and less risky construction for a two sided mattress ... and the most important part of all is that once the mattress has gone through it's initial breaking in period and your body has made any adjustments from its old "sleeping memory" ... that the mattress and any fine tuning you add (in the way of toppers, bedding etc) ends up being exactly the right balance of pressure relief, alignment, and "feel" regardless of the actual layering that produces it (which is only the means to the end not the goal itself).

I'm looking forward to any ongoing feedback you may have about your new mattress and any "fine tuning" you may add to it.

Phoenix
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