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Assistance requested in Houston, TX 05 Feb 2015 22:38 #41

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Hi Phoenix, I was going to go to Texas Mattress Makers this weekend, but now, after reading what BSchoppe said, I'm not so sure. It seemed strange to me that a mattress manufacturer should have any mattresses out in the showroom that sag, no matter how many people have sat on them. Thanks for all the fantastic info- I might have blindly gone to one of the many mattress retail stores that are more numerous in Houston than Starbucks.

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Assistance requested in Houston, TX 06 Feb 2015 02:04 #42

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Hi novapbs,

Hi Phoenix, I was going to go to Texas Mattress Makers this weekend, but now, after reading what BSchoppe said, I'm not so sure. It seemed strange to me that a mattress manufacturer should have any mattresses out in the showroom that sag, no matter how many people have sat on them. Thanks for all the fantastic info- I might have blindly gone to one of the many mattress retail stores that are more numerous in Houston than Starbucks.


I think a trip to Texas Mattress Makers would be well worthwhile and they certainly have some high quality mattresses available. I don't know the reason for the sagging mattress on the floor (it would seem odd to me as well) but if for some reason it's still there then you can always decide if that's a deal breaker based on your entire experience there.

Phoenix
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Assistance requested in Houston, TX 10 Apr 2015 10:21 #43

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Hi novapbs,

Hi Phoenix, I was going to go to Texas Mattress Makers this weekend, but now, after reading what BSchoppe said, I'm not so sure. It seemed strange to me that a mattress manufacturer should have any mattresses out in the showroom that sag, no matter how many people have sat on them. Thanks for all the fantastic info- I might have blindly gone to one of the many mattress retail stores that are more numerous in Houston than Starbucks.


I think a trip to Texas Mattress Makers would be well worthwhile and they certainly have some high quality mattresses available. I don't know the reason for the sagging mattress on the floor (it would seem odd to me as well) but if for some reason it's still there then you can always decide if that's a deal breaker based on your entire experience there.

Phoenix


We noticed this concern and we wanted to put some information out there as to why you may see some dipping in some of our mattresses in our showroom. To be brief, we purposely display mattresses which have been preemptively exposed to pressure so shoppers can try the mattress in the way it will actually feel for the majority of it's lifespan. Some mattresses acquired a "body impression" from this pressure, depending on the mattress construction. The initial feel of the mattress when it is new can be much firmer (again, depending on the mattress construction) and we encourage an open dialog about what to expect in the mattress feel over time.
For a more in depth explanation, please see our blog post on the topic here:
ADMIN NOTE:Removed 404 page link | Archived Footprint: texasmattressmakers.com/better-sleep-blog/why-your-mattress-feels-firmer-than-the-store/
4619 Navigation Blvd. Houston, Texas 77011
[email protected] | (713) 341-6252
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Last edit: by Administrator. Reason: Removed Page Not Found Link (404 Error)

Re: Assistance requested in Houston, TX 27 Nov 2016 03:43 #44

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alesimattress.com/ and www.antiquemattress.com/index.htm and marinemattress.com/ A "mom and pop" (husband and wife) factory direct manufacturer in Houston and San Leon that mainly makes custom size mattresses but will make standard sizes as well. In their own words ... "we don't make cheap mattresses" because they use higher quality materials than the major manufacturers. They mostly make pocket coil mattresses but can make you pretty much whatever you want. Uses Foamex foam. Doesn't have an actual "showroom" (mainly a factory and an office) but with an appointment will set up a few mattresses for you to try.


alesimattress.com/ - A & M Mattress Co
I actually bought a mattress here for a spare room years ago. It is close to my neighborhood in the rough part of town and had no idea it was top quality until stumbling into this site and these forums and this thread. Looking to replace a 10+ year mattress, I will try this place again. There is no showroom, but sales will take you around the warehouse to see the mattresses.

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Re: Assistance requested in Houston, TX 27 Nov 2016 09:35 #45

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Hi mario15:

Welcome to the Mattress Forum! :)

I’d appreciate any follow-up on your upcoming visit to this store, including any specifications of the foam layers of any mattress you decide to purchase. It would be a useful addition to the Houston area thread.

Phoenix
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Re: Assistance requested in Houston, TX 29 Nov 2016 08:43 #46

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Hi mario15,

We also have a member of the site, Texas Mattress Makers, who is in Houston and you may wish to visit them as you go through your decision-making process.

Phoenix
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Re: Assistance requested in Houston, TX 01 Apr 2017 09:21 #47

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I recently purchased a mattress from Texas Mattress Manufacturer. I was told the mattress that I bought had three inches of copper infused talalay latex on top of pocketed coils. The mattress that was delivered has a tag that says "All New Material consisting of Innerspring Unit covered with Polyurethane Foam 80% Polyester Fiber Pad 10% Premium Polyurethane 10%". I immediately called and was told that the tag was incorrect. I was also told that they would send someone out to open the mattress and show me that I got what I paid for and have a new mattress manufactured with the correct tag. How will I know for sure that it is what they say it Is? I thought it was illegal to have an incorrect tag. Please help.
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Re: Assistance requested in Houston, TX 01 Apr 2017 09:49 #48

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They sent someone out immediately and I have to say it does look like the pictures online of copper infused talalay latex from the manufacturer. They also offered to email me the manufacturer's information. If I am satisfied they will make a new mattress with the correct tags, if I am not they will issue a full refund. I will say that I love the fact that they are working with me.

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Re: Assistance requested in Houston, TX 01 Apr 2017 15:26 #49

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Hi MJHouston,

Welcome to the Mattress Forum!

I’m sorry you had an issue with the incorrect tag being sewn into your mattress. Despite the best practices, this does happen once in a while. I’m glad that Texas Mattress Makers came out right away to confirm that you had the correct item, not only to make sure that you have what your ordered, but for their own quality control. You are correct that if a manufacturer was consistently misrepresenting a product and shipping something dissimilar, or purposely placing different materials into their mattresses than what was advertised, that would be cause for concern and most likely actionable. However, in your case, this was a simple example of a mistake in labeling and they’ve confirmed this to you. Texas Mattress Makers has a long-standing reputation for their quality and integrity, as is being displayed with their handling of your case. That’s great news!

Phoenix
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Re: Assistance requested in Houston, TX 03 Apr 2017 10:26 #50

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I have been considering a trip to TMM as well although the last time I went I didn't love most of the ones they showed me in price range. May I ask what you paid for this new latex model?

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