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Hopelessly Confused! 12 Mar 2015 18:33 #21

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Hi TanJent,

I went back to Natural Mattress Store last weekend and discovered that there had been a misunderstanding in the bed that I wanted. Natural Mattress Store gave me a free delivery to correct the problem, so we'll see if that explains some of the difference in feeling that I had.

On the day I made my decision, the person who was helping me (Sharon, awesome!), had me try out one of their latex/innserspring beds with the supersoft topper added to approximate a Hybrid Englightenment Plush. Unbeknownst to me, the bed I tried had Firm Springs and the default Hybrid Enlightenment has medium springs. So, instead of having the bottom support layer be Firm springs, I got medium.

I'm lying on the bed now and I really like it so far. I'll let you know in 2 more weeks how I feel.


I'm glad that you were able to figure this out and I hope that the new design works better for you. I'm looking forward to your next update.

Thanks also for pointing that my mattress pad could make a difference. When the delivery people left, I lay on the mattress without the pad and it felt a little better. What would be alternative mattress pad options to consider?


Outside of your sheets and bedding there are generally 3 types of products that are used on top of your mattress but the differences between them can have "fuzzy edges" and the terminology for each of them is sometimes used interchangeably.

The first is a mattress protector. A mattress protector is designed to protect a mattress from the body oils and moisture and skin cells that we release each night and to protect against spills and accidents as well. It also protects the mattress warranty because even a small stain or a watermark that is the result of removing a stain can void a warranty . They are easily removed for cleaning and are an important part of keeping your sleeping surface in a clean and hygienic condition. They are designed to have the least possible effect on the "feel" of your mattress and are generally thinner and often more stretchy. Post #89 here has more information about the different types of mattress protectors which all have different tradeoffs between the degree of water resistance that they have, the amount of airflow they allow and their effect on sleeping temperature, and on the effect they have on the "feel" of your mattress.

Mattress pads on the other hand are thicker than mattress protectors and generally have some additional padding that is designed to change the feel of your mattress by adding some additional surface softness but can also reduce the ability of softer foam layers below them to compress and contour to the shape of the body so even though they may add some additional surface softness if they are on top of softer more contouring layers they can also create a firmer feeling as well. Some of them are also water resistant or waterproof so they can double up as both a mattress pad and as a mattress protector. Some thinner mattress pads will be similar to some thicker mattress protectors so there may be some overlap in thickness and in terminology. There is more about mattress pads in post #10 here .

Finally there are mattress toppers which are thicker yet and are designed to have a more significant effect on the pressure relief and feel of your mattress. They aren't designed to protect a mattress ... only to change how it feels and performs and to add additional softness and pressure relief. Some thinner toppers will be similar to some thicker mattress pads so again you can see some overlap in thickness and terminology.

If you have a mattress that is a good "match" for you in terms of PPP and your mattress doesn't need any fine tuning either with a mattress pad or a topper then a mattress protector that has the least possible effect on the feel and performance of the mattress is generally the best choice.

Phoenix
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Last edit: by phoenix.

Hopelessly Confused! 22 Apr 2015 18:40 #22

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Phoenix,

It has been about 5 weeks since my last post.
I'm afraid that I discovered that I am most comfortable on the floor. A little dispiriting.
I love my new mattress everywhere but my right foot..

I did test this mattress (and all others that I seriously considered) while lying on my back with knees bent. This was my TV-watching position on my old bed becuase it didn't bother the spot on my heel with all of the nerve problems. I bought the new bed, did a layer exchange for Firm Springs (what I originally intended to order), then waited to adjust.. My nerve damage is worsening, not improving. I can't tell if it is the new mattress, the pillow that I use between my legs (a thick wool over latex), or something else entirely. Anyway, about two weeks ago, instead of taking a weekend nap on my bed, I decided to try the floor. I fell asleep almost instantly. I've slept overnight on the floor three times since then. Each time, I slept with more (foot) comfort than I have in months.

But, I'm out of my layer exchange period. Have any advice on what to do next? I'm assuming that purchase of a firmer comfort layer will be several hundred dollars. And, what would I do with my old layer? It isn't covered once it is outside of the mattress.

Any feedback would be appreciated.

Thanks,

Jennifer

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Hopelessly Confused! 22 Apr 2015 20:04 #23

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Hi TanJent,

But, I'm out of my layer exchange period. Have any advice on what to do next? I'm assuming that purchase of a firmer comfort layer will be several hundred dollars. And, what would I do with my old layer? It isn't covered once it is outside of the mattress.


I don't know if the worsening nerve issue is more of a medical issue or more of a mattress issue but the first thing I would suggest (and you probably don't need me to tell you this) would be a visit to your doctor to rule out the possibility that it is a medical issue that may be getting worse which might have little to do with your mattress.

With these types of more complex issues the only way to know whether any changes would be effective will be based on your own trial and error and personal experience. While it seems clear that your heel does better with firmer layers I don't know if a firmer latex topper would have the results you are looking for or how well you would sleep on it if you tried it. If you do decide to try this then it may be worth calling and asking them if they can make an exception and extend the trial period and allow you to try a firmer layer and then keep the one that works best for you and return the other one. If this isn't possible then you would still have the option of buying a firmer layer (and there would be less risk if the topper you purchase has a good return/exchange policy) and then if it works for you storing the old layer and using it if and when you need it (for guests etc) or selling it on ebay or craigslist or to someone you know in your social circle that needd a softer topper.

Given your experience on the floor though it may be worth trying a strip of stiff carpeting across the foot of your bed (under the sheets and mattress protector) or even a strip of some type of thin paneling material (perhaps wrapped with fabric) to "mimic" the firmness of the floor under your heels and lower leg to see how it works for you.

Phoenix
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Last edit: by phoenix.

Hopelessly Confused! 23 Apr 2015 00:13 #24

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Phoenix,

That is a genius idea to try stiff carpeting or thin paneling. I especially like that idea, because the rest of me feels great on the bed. I'll let you know what happens.

I've also contacted Natural Mattress Store to see if I can convince them of one more layer exchange. For about 3 weeks, I was sleeping on a mattress with springs that I didn't order, so maybe they'll be flexible and add that time back to my layer exchange period.

Thank you so much!

Jennifer

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Hopelessly Confused! 23 Apr 2015 08:24 #25

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Hi TanJent,

I'm certainly interested in finding out how it works out for you if you decide to try the firm "strip" on your mattress. Sometimes unusual challenges need unusual solutions :)

Phoenix
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Hopelessly Confused! 16 May 2015 10:35 #26

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Phoenix,

A lot has happened since I last posted. The night of your last post, I did stick a wooden bed tray at the foot of my mattress. It, and other things I tried were not successful because the comfort layer was too soft to keep it stable. I went back to sleeping on the floor. Second, after a series of neurology tests, turns out that my foot problems are not from a pinched nerve. Probably related to something else I have which is auto-immune. So, my theories about pillows and mattresses are not supported. But, back to the "mattress" at hand.

I went back to The Natural Mattress Store and had another wonderful experiience with Sharon who spent a fair amount of time and thought on the best ways to resolve my problem. I do have time left on my comfort exchange period. It got reset when they figured out the error they initially made in my mattress composition. We tried pillows, padding and different mattress combinations. We tried every type of pillow, cardboard, a wooden insert for her desk, sheepskin over the wooden insert. That last one was definitely the best.

My configuration was Firm Springs, Medium Talalay (2") and a 3" supersoft Talalay layer in its own chamber. After finding out what worked for me, she suggested 2 layer exchanges. The middle layer is now 2 1" layers of firm dunlop, the comfort layer is now 3" soft Talalay. I also have started on a new medicine that helps with the nerve problems. I got the new layers on Thursday and they are working out great. I'm back on the mattress and off of the floor. For now....

Thx for the help, and I'll let you know what happens from here.

Jennifer

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Last edit: by TanJent.

Hopelessly Confused! 16 May 2015 11:32 #27

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Hi TanJent,

Thanks for the update ... I appreciate it :).

It's also great to see the type of service and attention that The Natural Mattress Store is providing you!

It's good to hear that things seem to be working better for you with your new layers and possibly your new medication as well and I hope that your improved experience continues over the longer term as well.

I'm looking forward to any additional updates you have the chance to share over time.

Phoenix
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