Update: first, apologies that I did not/could not provide specs on the Sharper Image mattress set. I am abashed to admit that , even after all of the terrific consumer info & tips, hubby & I made our purchase imupulsively. I saw the list here of good showrooms to "test" mattresses (specifically the Pure Bliss all-latex) in the SF Bay Area, which is where we live, but way out in the "outer limits" of the area. I read customer reviews of Sleep City, the nearest one of which is located in San Rafael; we live 60 miles from there, but my husband's mom lives in the East Bay, & we stay at her place overnight frequently. So I convinced hubby (who I believe by then was somewhat tired of all my mattress talk!) to go roll on mattresses there one Saturday. I sat on the Bliss & decided it was just too bouncy; I was looking for something that would minimize motion transfer from hubby tossing & turning all night. My husband saw the price & wouldn't go near it! We then looked at the Serta IComfort & the SI set we ultimately purchased. Hubby liked price of Serta, I liked hybrid aspect of SI set. Plus, though he was embarrassed to jump around on SI hybrid so I could check out motion transfer, I jumped around & asked him if he could feel it; he said "Not really." Big help!
He said if I liked the SI bed, why not just order it. I hemmed and hawed, telling him I really only came to test. He pushed subject; I caved; we bought! After the 30-day comfort trial period, we are doing a 1-time only exchange, in which we had only 30 days to decide on another set of equal or greater value (2,999.99); we could get cheaper set, of course, but no refund of difference.
The problems we had w/SI set: Him: couldn't find decent comfort spot; still sleeping too hot (we both do). Me: had to scoot 6-8" from top of bed to find comfort spot; could feel his movements too easily; too hot; buyer's remorse for getting sucked in by Sharper Image branding of a bed manufactured by Southerland, a U.S. co. for which I could find no good reviews, the price we paid for it, & my concerns about his discomfort.
We understood we couldn't save our initial $$ output $ would have to either buy cheaper set & lose $$ or buy up in price, since the only other non-coil mattresses we saw there were the Serta or Tempurpedic, which I initially didn't want. However, the saleswoman did show us a new product by Tempurpedic called Breeze, a cool-touch line designed to address Tempurpedic customer complaints re: sleeping too hot. Of all the so-called "cool gel/touch" mattresses we had checked out up to that day at Sleep City, this is the only one I touched that actually felt really cool to the touch. The saleswoman even told us that if anyone sleeps at all cool, this was not the bed for them. She also told us the price of that floor model: $6200! Hubby & I stepped back as if it were a viper! I guess because I had initially made it very clear to her that I was not interested in memory foam, but rather latex, she didn't volunteer that there are less expensive models of the Breeze. We moved on to the hybrid, which seemed positively cheap by comparison and, as I said, we bought it.
We decided that for the exchange, we'd bite the bullet & get the Tempurpedic Breeze for it's (hopefully) cooling feature. We didn't want to drive 60 miles back to Sleep City, so went to a local Sleep Train store & a lovely young saleswoman named Nikki spent at least an hour with us providing us with info while we tested 2 models of the Breeze; the Supreme (ultra-soft, which was too soft for us) & the Rhapsody, a medium-firm that felt just right for us. BTW: Sleep Train's exchange policy is much more generous than Sleep City's. The Rhapsody model in the King we use is $4999, a lot less than the $6200 model we saw at Sleep City.
We went home & I placed the exchange order over the phone with the Sleep City store's manager. Total additional cost to us with mattress set price, $100 delivery fee (we didn't pay this fee with first bed, but keep in mind we are probably 100+ miles away from their warehouse site from where they make delivery; so I've no problem with this fee), $75 exchange fee & tax = $1825.25. Expensive lesson for us ... and one that may continue, as this is our only & final exchange opportunity. We don't get the new bed unto next week, & if we don't like it, too bad for us!
I will report back after we've slept on new bed & let you know what we think of it. In the meantime, I hope the members who were patient enough to read this long narration of How Not to Buy a Bed will be better listeners to the good advice offered on this site! BTW: other than their somewhat limited exchange policy, I have no complaints with the store or salespeople at Sleep Center.