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Foamex Memory Foam - Authentic ? 15 Apr 2013 19:17 #1

  • g1981c
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so i am considering a 2" layer of 8 LB Venus memory foam ( 12 ILD ) to go on top of my 19 ILD latex and below my SnugFleece wool pad.

problem is such a product is very easy to fake. even very complex products like studio microphones or audiophile headphones are constantly faked - by comparison faking a pice of foam should be a piece of cake. if i'm going to be paying $600 for a 2" piece of foam i have to know for a fact that it is genuine Foamex Venus.

so far the two places i'm considering are:

rockymountainmattress:

www.rockymountainmattress.com/memory-foam-mattress-toppers/venus-8lb-topper/

Amazon:

www.amazon.com/Memory-Foam-Mattress-Topper-Luxury/dp/B008HIX6R6/ref=sr_1_2?ie=UTF8&qid=1366060247&sr=8-2&keywords=venus+8lb

and i'm leaning towards Amazon because it's cheaper. both have free shipping and no tax, but it's $658 from rocky vs 629 from Amazon.

maybe i can call up RockyMountain and ask them to match Amazon price ?

of course from Amazon you get the cover for free, with RMM you pay extra for cover ( which i don't think i need ).

now i'm pretty sure RockyMountainMattress has the real Venus, but that Amazon stuff - i can only assume the white stuff in the picture is the cover - but they don't even have a pic of the actual foam which makes me a bit nervous - because its a 50 pound 60 inch long box to ship back ...

what say you ?

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Foamex Memory Foam - Authentic ? 15 Apr 2013 23:34 #2

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Hi g1981c,

now i'm pretty sure RockyMountainMattress has the real Venus, but that Amazon stuff - i can only assume the white stuff in the picture is the cover - but they don't even have a pic of the actual foam which makes me a bit nervous - because its a 50 pound 60 inch long box to ship back ...

what say you ?


As you could probably guess, I personally think that an important part of the value of any purchase is knowing what you are buying and dealing with knowledgeable people but of course each person may have a different personal value equation.

Phoenix
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Foamex Memory Foam - Authentic ? 16 Apr 2013 00:03 #3

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Hi g1981c,

now i'm pretty sure RockyMountainMattress has the real Venus, but that Amazon stuff - i can only assume the white stuff in the picture is the cover - but they don't even have a pic of the actual foam which makes me a bit nervous - because its a 50 pound 60 inch long box to ship back ...

what say you ?


As you could probably guess, I personally think that an important part of the value of any purchase is knowing what you are buying and dealing with knowledgeable people but of course each person may have a different personal value equation.

Phoenix


well i called RMM around 5.20 PM eastern time and they took my phone number and said they will call me back when they get a chance.

nobody called me back. maybe they will call tomorrow.

you see that's what i don't like - all this calling back hours later business - what am i calling a food stamp office or something ? with Amazon i can call at 3AM in the morning and there is never more than 15 seconds wait.

it's my second time calling them with a question - the first time they DID eventually return the call ...

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Last edit: by g1981c.

Foamex Memory Foam - Authentic ? 16 Apr 2013 00:17 #4

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ok after some googling this is who the seller on Amazon is:

www.absolutecomfortonsale.com/dense-foam-mattress-topper.htm#prices

and on their own site it is even cheaper - $569 without cover - verus $658 from RMM - so a full $100 less ( shipping free in both cases ) ...

the problem is on their own page they don't even mention VENUS name at all, or the fact that it is made by foamex, and the picture looks like it is the actual foam in white, and not a cover !

Phoenix - does Foamex have a phone number i can call ? If Foamex tells me that this "ultimate 8" stuff is theirs then i will certainly believe them, however if the store tells me that their "ultimate 8" is Foamex Venus then i don't think i will take their word - especially considering its different color !

EDIT: nevermind i found it !

www.fxi.com/html/06_contact.php

i will ask them whether it is fake or not ...

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Last edit: by g1981c.

Foamex Memory Foam - Authentic ? 16 Apr 2013 00:24 #5

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ok i sent them the following message:

trying to make sure Foamex Venus i buy is not fake !

there is a company that sells what it claims to be Foamex Venus foam:

www.amazon.com/Memory-Foam-Mattress-Topper-Luxury/dp/B008HIX6R6/ref=sr_1_2?ie=UTF8&qid=1366078823&sr=8-2&keywords=foamex+venus

but it appears to be white in color and not pink. furthermore they call it "ultimate 8" instead of just Foamex Venus, and in fact on their own site:

www.absolutecomfortonsale.com/dense-foam-mattress-topper.htm#prices

there is no mention of "Venus" at all.

is their product FAKE ?

i want to buy genuine Foamex Venus memory foam - where should i buy it ?

is the Foamex Venus sold by RockyMountainMattress authentic ?

Thanks !


and if i don't get a response by mid-day tomorrow i will call them ...

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Foamex Memory Foam - Authentic ? 16 Apr 2013 01:15 #6

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Hi g1981c,

The contact information for Foamex/FXI is here .

They are a large foam manufacturer though that has many distribution channels so they may not be able to tell you for certain if a particular retailer is selling their product from their own records. If it's white then its not Venus even though it may be another type of high density memory foam.

Phoenix
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Foamex Memory Foam - Authentic ? 16 Apr 2013 02:26 #7

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Hi g1981c,

The contact information for Foamex/FXI is here .

They are a large foam manufacturer though that has many distribution channels so they may not be able to tell you for certain if a particular retailer is selling their product from their own records. If it's white then its not Venus even though it may be another type of high density memory foam.

Phoenix


in that case i should call the retailer and ask them if it is really white ...

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Foamex Memory Foam - Authentic ? 16 Apr 2013 22:01 #8

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foamex didn't respond to my e-mail and i was too busy playing with my brooklyn bedding topper to remember to call them ... maybe tomorrow

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Foamex Memory Foam - Authentic ? 18 Apr 2013 19:37 #9

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woke up at 4.40 PM EST today - first thing i did was call FXI - they are also in EST time zone.

on the phone their option 8 was for "sales" and option 9 for "purchasing". on 8 i got answering machine. on 9 too. i then started calling 8 and 9 back and forth and on about the third try 9 picked up and said that "purchasing" means purchasing raw chemicals for their foam and i need to call 8. i called 8 one more time but it was still answering machine and it was already 4.55 so i called it quits.

maybe i will wake up earlier tomorrow lol.

my sleep schedule right now doesn't help at all ...

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Foamex Memory Foam - Authentic ? 19 Apr 2013 01:31 #10

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absolute comfort called me back but said they had no clue - said they will try to find out what it is that they're selling and call me back again

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