>

Welcome to The Mattress Underground FORUM! :cheer:
The first place to start your research is the Mattress Shopping Tutorial
Select the Search Forum tab below to gain access to answers to many mattress related questions.
Select the Ask An Expert tab below to reach out to any of our Expert Members for guidance and advice.

Welcome to The Mattress Underground FORUM! :cheer:

TOPIC:

Re: New here and would love some feedback 25 Sep 2012 20:40 #16

  • nancy361
  • nancy361's Avatar Topic Author
  • Offline
  • Senior Member
  • Senior Member
  • Posts: 17
well thats the thing, im narrowing down to nothing as far as who and where is the better retailer...i looked on the list that you have on this forum and it seems the few places nearest me either arent worth going to or they dont finance or they are further away....my zip code is 19018 and i see tons of chain stores for beds and all the furniture stores that have beds....never knew VERLO was here, but they dont finance and i just dont have that kind of cash to hand over....whats funny is i mentioned to the guy from mattress expert about verlo..he says just cause they build them right there doesnt mean they use any different materials or better quality..they build beds, not just for me but for stores too...i thought that was a dumb thing to say....verlo clearly states they use the highest quality materials...Im not an easy sell either and salesmen are salesmen, they all want to sell their products.....but as you say, if they can tell me a whole lot of in depth about how the bed is put togteher as far as quality materials then thats a good thing.....doesnt mean ill understand all he says, but i will know if its all jumble talk too...and i ask lots of questions..just wish i knew some better retailers in my area...and you say about the price and the smaller retailers and how the price can be lots less at these smaller places...well where are these places??? chain bed stores and dept store beds are all the same, probably safe to say they dont know anything about them...

what are your thoughts on the quality materials in those therapedic/eclipse beds? that store(mattress expert) has them as well as 2 sided beds. www.themattressexpert.com/Two-Sided-Mattresses/

www.themattressexpert.com/Therapedic-and-Eclipse-Mattresses/

the other store near me, the mattress factory has eclipse and therapedic too.....www.themattressfactoryinc.com/mattress.27.0/eclipse-chiropractors-care-mattresses.aspx

www.themattressfactoryinc.com/mattress.25.0/therapedic-memory-touch-mattresses.aspx

www.themattressfactoryinc.com/therapedic-mattresses.aspx

these are not name brands......what do you think of some of these? is there any that stands out more for you as better then the other? at least if it shows what its made of and maybe help steer me to go ck them out

Please Log in or Create an account to join the conversation.

Re: New here and would love some feedback 25 Sep 2012 22:59 #17

  • phoenix
  • phoenix's Avatar
  • Offline
  • Administrator
  • Administrator
  • Posts: 31963
Hi nancy361,

what are your thoughts on the quality materials in those therapedic/eclipse beds? that store(mattress expert) has them as well as 2 sided beds. www.themattressexpert.com/Two-Sided-Mattresses/


There is no way for me or anyone else to know the quality of the materials in a mattress unless someone provides meaningful information about the layers and materials in the mattress. The words "Therapedic" or "Elipse" mean little. These are just the names of the manufacturer and say nothing about any of the specific mattresses you are considering. To make a meaningful evaluation of any mattress ... you need to know the layers and what the layers are made of. Without this you are making a "blind" purchase and spending what for most people is a lot of money on one of the most important pieces of furniture you can buy that will have a significant effect on your wellbeing for the next decade or so without having any idea of the quality or durability of what you are buying.

In an apples to apples comparison (with similar materials) ... a two sided mattress will last and perform well for significantly longer than a one sided mattress. This is because the comfort layers are not stressed as much and have a chance to "rest" from time to time when you flip the mattress (assuming that you actually flip it from time to time). The tradeoff is that the layering possibilities are more limited in terms of the thickness of the comfort layers because if a two sided mattress uses comfort layers that are too thick ... then the bottom of the mattress can have too much soft materials for the best possible alignment and support. In general though ... assuming that a particular two sided mattress works well for a particular person in terms of PPP (Pressure relief, Posture and alignment, and Personal preferences) ... then they can be a "value" and durability bonus.

When mattresses are made ... the materials in the mattress are ordered from the manufacturers according to type and quality (which is density in the case of polyfoam and memory foam) so somewhere along the line the materials are known. This information needs to get to you (or to me if I am making an assessment on a mattress). A better retailer will track down these specs and know them because they want to know the quality of what they are selling to their customers. When they say things to their customers like "these are the best quality and value I could find to sell to my customers" ... they want to be able to back up these statements with facts. These are the ones who will track down the specs for you ...or tell you that nobody will tell them in which case you can choose not to look at the ones with the specs they can't track down. Perhaps they will switch manufacturers of the mattresses they offer to the ones that are more open with their retailers. Many of these do their best to have these facts available to anyone who wants to know and will clearly tell you when their factory won't tell even them (in which case I would question why they are carrying them at all).

This is especially true if you are financing a mattress. Are you willing to take the chance that your payments will last longer than the mattress you are buying? The internet is filled with people who bought mattresses that had too much low quality materials in the upper layers of the mattress and a few years (or sometimes months) later they are still paying for a mattress that doesn't provide the kind of comfort (pressure relief) and support (spinal alignment) that they really need and end up having to "make do" with discomfort or even pain for several years before they can replace it ... often with one that is no better because they still don't know what to look for.

Some of the better possibliities in the Philadelphia area are in post #4 here . This is a place to start from. the next step is to phone the ones that are closest to you and find out how much information they are willing to give you about their mattresses. Work with the ones that understand how important it is to know what is in your mattress. I would rather drive a couple of hours to a better retailer or factory direct manufacturer that will provide me with this and help me make better choices based on real information than spend that same couple of hours testing mattresses only to find out that I've wasted my time and still don't have any meaningful information about what i am thinking about buying.

So the most important part of mattress shopping is what you do at home on the internet and on the phone before you even visit your first outlet. Once you find the better outlets and the most knowledgeable people ... choosing a mattress based on "real" information is much easier. There are several on the list that meet these "qualifications" already (and even with a couple you would be able to buy a mattress that was better quality and value than most people would end up buying anyway) and there are more who might as well if you talk to them first and find out. The national or regional brands brands I've listed as "possibilities" (such as Therapedic or Eclipse) are listed because they make some mattresses in some areas of the country that have better quality and value and in some areas (and with the insistence of some retailers) they are more transparent.

Because of this ... the odds are higher that you may also find better value and transparency if they are available in your area as well but this depends on the commitment of the retailer and the specific factory that makes them in your area to make this information available to their customers. The largest brands are consistent in their lack of transparency everywhere across the country which is why I don't list them at all. The next tier down of manufacturers varies across the country from licensee to licensee and from retailer to retailer in their transparency and their price and value. The smaller manufacturers are often the most transparent of all ... especially the local manufacturers that make mattresses for their local area and sell them through better sleep shops or factory direct. A few phone calls will find out which of the retailers or manufacturers on the list are worth "visiting" and testing mattresses. Even if there was only one or two ... I'd spend my time there rather than the dozens that aren't worth your time and will only lead the risk of a 'blind" purchase or the frustration of trying to track down information that is rarely available to you or even have to learn what it all means because nobody you are dealing with knows enough to tell you. When they don't know the facts ... they sell with stories which are passed down the line and even they don't really know if the stories they are telling are true. They are just repeating the stories they were told.

For those people or more rare cases where there are no good outlets in the area (and this is not the case in your area) ... there are online manufacturers and retailers that are very skilled at working with their customers on the phone and provide great quality and value and are fully transparent. While this may not be ideal because you can't test their mattresses first, they usually have the knowledge and experience, exchange policies, or custom manufacturing that can increase the odds of making good choices and reducing the risk of an online purchase. In these cases, or when the value is so much better than local options that it is worth the "risk" for a particular person ... I would rather buy from one of these than make a "blind" purchase that I may regret much too quickly.

Phoenix
Researching for a mattress?... Be sure to read The Mattress Shopping Tutorial.
Click here for TMU Discount Codes if purchasing from Our Trusted Members.
For any mattress questions Ask An Expert on our forum

Please Log in or Create an account to join the conversation.

Last edit: by phoenix.

Re: New here and would love some feedback 26 Sep 2012 11:12 #18

  • nancy361
  • nancy361's Avatar Topic Author
  • Offline
  • Senior Member
  • Senior Member
  • Posts: 17
that shop called magic sleeper is in pottstown, PA. www.magicsleeper.net/our.html ... not too far from me and i like the website and all they have to say about the making of and materials they use ...here is a pillowtop bed i was liking online and this is what the description says, its not in depth though Features:
its the serenity pillowtop
Individually wrapped pocketed coils
1” of plush latex foam
1” of premium omalon foam
1” of super soft foam
2-1” hyper soft foam quilt to the cover
15 year warranty
they also have the 2sided mattresses, super plush says it has firm support and plush comfort layer

here is the super plush
Features:

Firm support with a plush surface
Lifetime Warranty on two-sided mattresses
Super high density foam (50% more than most name brands)
Edge guards (maintains structural integrity)
Ultra heavy duty steel constructed box spring
Edge-wrapped frame for durability and comfort
Top pad and cover secured to every coil
VertiCoil Edge®™ spring unit designed for less motion transfer
Insulator pads (prevents coil protrusion)
Available double sided (flippable) for longevity
Available in Twin, Twin Extra Long, Full, Full Extra Long, Queen, King, California King, Round, or Custom Sizes
Magic Sleeper’s 30 Day Comfort Guarantee

im going to call them, then most likely go see their store, we shall see...

here is tranquil model, listed under natural/organic eco friendly
Aloe Vera ticking

Stimulates healthy skin rejuvenation and provides an antimicrobial sleep surface


2.3 lbs Pure NaturaWool™

Reduces tossing and turning from temperature fluctuations
Improves circulation by buffering pressure points


Natural cotton fire barrier

Meets and exceeds all Canadian & US flammability standards



1" Plant-based foam

Enhances cushioning comfort while supplementing support



2” Talalay latex (blended)

Absorbs motion transfer so couples can sleep together undisturbed



5" Plant-based foam

Provides cushioning support across the whole mattress surface

I spoke to them and asked several questions. this is what they said about a bed i liked .......

the Super Plush mattress has a 2" 2.4 density foam. Most name brands are using 1.2-1.5 density foams. If you spend a few thousand, you may be able to get a mattress with 1.8 density foam. We focus on long lasting comfort. And of course 2-sided mattresses last twice as long as double sided mattress.



I will suggest to you the Design Your Own mattress. Although it is one-sided, it comes with a zipper that allows you to change the style of foam for as long as you have the mattress. Our customers love the customization of this mattress. You can also make one side firm and the other side soft, or all one way. We also use 2.4 density foam in this mattress.

they said they do use high quality materials and customer satisfaction is very important..and if we choose a bed then we can ask about what all will be put in it and its quality beforehand so we know.....worth the hour drive to go there for sure

Please Log in or Create an account to join the conversation.

Last edit: by nancy361.

Re: New here and would love some feedback 26 Sep 2012 16:48 #19

  • phoenix
  • phoenix's Avatar
  • Offline
  • Administrator
  • Administrator
  • Posts: 31963
Hi nancy361,

Now you are "connecting" with a manufacturer who will help you make good choices and who will actually tell you what they use in their mattresses, provide you with good information, and which have good quality and value as well ... especially with the mattresses they make themselves :).

Connecting with better retailers and manufacturers makes the next step of choosing a mattress much simpler and "bypasses" the need to become an expert yourself.

Phoenix
Researching for a mattress?... Be sure to read The Mattress Shopping Tutorial.
Click here for TMU Discount Codes if purchasing from Our Trusted Members.
For any mattress questions Ask An Expert on our forum

Please Log in or Create an account to join the conversation.

Re: New here and would love some feedback 26 Sep 2012 17:00 #20

  • nancy361
  • nancy361's Avatar Topic Author
  • Offline
  • Senior Member
  • Senior Member
  • Posts: 17
yea well, couldnt have done it without you and all your info and knowledge on this forum...Thanks !!!!!

Im guessing the info you read on my last post was good, as far as the material and quality they said to me? I did ask them in a message about what types of foams and materials they use as well, she didnt say the type, just the quantity of foam...but i guess ill learn and know more when i get there ...anything i should be aware of as far as keywords in them describing things to me, im far from a pro who knows

Please Log in or Create an account to join the conversation.

Re: New here and would love some feedback 26 Sep 2012 19:06 #21

  • phoenix
  • phoenix's Avatar
  • Offline
  • Administrator
  • Administrator
  • Posts: 31963
Hi nancy361,

I spoke to them and asked several questions. this is what they said about a bed i liked .......

the Super Plush mattress has a 2" 2.4 density foam. Most name brands are using 1.2-1.5 density foams. If you spend a few thousand, you may be able to get a mattress with 1.8 density foam. We focus on long lasting comfort. And of course 2-sided mattresses last twice as long as double sided mattress.

I will suggest to you the Design Your Own mattress. Although it is one-sided, it comes with a zipper that allows you to change the style of foam for as long as you have the mattress. Our customers love the customization of this mattress. You can also make one side firm and the other side soft, or all one way. We also use 2.4 density foam in this mattress.

they said they do use high quality materials and customer satisfaction is very important..and if we choose a bed then we can ask about what all will be put in it and its quality beforehand so we know.....worth the hour drive to go there for sure


This is exactly what you would need to know and what he is saying is accurate. You will find much better transparency and more importantly quality and value here than what you were looking at. You will also find the knowledge and experience to help you make good choices based on your testing in the store and any discussions with them about your needs and preferences. They will help you choose the best they have (for you) within your budget.

I have talked with John there on several occasions and I think highly of them. I would not "pre-select" what you may prefer before going there and work with him and your own testing on his mattresses.

The two suggestions I would have are to let him know you are coming and when so you can meet with him when you get there (he is probably the most knowledgeable person there) and I would tend to focus on the mattresses they make themselves because they would usually be the best value.

You are heading in a good direction IMO :)

Phoenix
Researching for a mattress?... Be sure to read The Mattress Shopping Tutorial.
Click here for TMU Discount Codes if purchasing from Our Trusted Members.
For any mattress questions Ask An Expert on our forum

Please Log in or Create an account to join the conversation.

Re: New here and would love some feedback ****UPDATE**** 29 Sep 2012 15:20 #22

  • nancy361
  • nancy361's Avatar Topic Author
  • Offline
  • Senior Member
  • Senior Member
  • Posts: 17
Wanted to update you on our purchase....Went to magic sleeper in pottstown, PA...small showroom of their beds, not many to choose from actually, another room had Eclipse and symbol beds....John wasnt going to be there the day we had avail to go, but an older man Nils was..he was so-so as far as help and info....we were going to buy the marquise bed..We decided to wait and go ck out beds at VERLO..Boy are we glad we didnt buy from magic sleeper....
JOHN at Verlo in broomall PA was VERY knowledgeable, he MAKES the beds there....He took us in the back and showed us everything, all the materials and frames and springs coils you name it...talked about types of materials that were junk and then what they use....tried several beds in the showroom from different lines they have...and found excalibur pillowtop, 1400 bucs and we got to see all of whats going into it.. and have it by wednesday the 3rd.....plus we have a yr and if any adjustments we want they will do free...as long as we have the bed if there is a problem or our needs change we bring bed to them and they will redo or add or change for us, and pay cost of materials....so it all sounds great to us....He asked how i found them and i said this forum and Phoenixs info, and he says lots of people come in and say thats how they found them too and that the person running forum is very knowledgeable and knows their stuff....

SO there you have it...Thanks again for all the help and info from this site!!! Im going to spread the word about that place to people and this forum......Thanks

Nancy

Please Log in or Create an account to join the conversation.

Re: New here and would love some feedback ****UPDATE**** 29 Sep 2012 19:37 #23

  • phoenix
  • phoenix's Avatar
  • Offline
  • Administrator
  • Administrator
  • Posts: 31963
Hi nancy361,

It's a shame you didn't have a chance to meet up with John at magic sleeper (there have been a few reports on the forum that he is the one there that has the knowledge that people from this forum would be looking for).

The good news though is that you did "connect" with someone who really did have the knowledge to help you make a good decision.

The Excaluibur is a microcoil mattress that uses small pocket coils in the pillowtop which are more durable than the more typical polyfoam and they are also very comfortable (at least the ones that I have tried). You are also not the only one who likes this mattress (as you can see here ).

So congratulations on your new mattress ... and it's great to see that you ended up with such a good choice :)

I think that your experience also goes to show that if you have the help of an "expert" (and even one will do) then the choice of a mattress ca be much simpler and easier ... and even enjoyable!

I hope you have the chance to give us your feedback when you've had a chance to sleep on it for a while.

Phoenix
Researching for a mattress?... Be sure to read The Mattress Shopping Tutorial.
Click here for TMU Discount Codes if purchasing from Our Trusted Members.
For any mattress questions Ask An Expert on our forum

Please Log in or Create an account to join the conversation.

Re: New here and would love some feedback ****UPDATE**** 30 Sep 2012 11:39 #24

  • nancy361
  • nancy361's Avatar Topic Author
  • Offline
  • Senior Member
  • Senior Member
  • Posts: 17
Things have a way of turning out...I called magic sleeper to ask if he would be there when we planned on going, she said he was leaving by 4 but Nils would be here and is very knowledgeable.....Nils wasnt that helpful at all...Plus their selection of beds they make wasnt much to choose from....

So yea, it worked out better at VERLO...and yes ill come back say within a month and let you all know

Thanks again for all the info you have here and help to guide consumers to a better path....

Please Log in or Create an account to join the conversation.

Re: New here and would love some feedback ****UPDATE**** 12 Oct 2012 11:40 #25

  • nancy361
  • nancy361's Avatar Topic Author
  • Offline
  • Senior Member
  • Senior Member
  • Posts: 17
Just thought id let you all know, the new bed from VERLO factory is pretty nice. comfortable and we love it...we have the 30 days up to a yr to get it modified if we want to, they will come get it and do whatever it is we may want done for more comfort, then return it to us free of charge......then for the life of the bed as long as we have it, we can bring it to them if we want adjustments or material added etc, but we will have to pay for materials we choose....so seems to me a good deal....as long as we have the bed, if 6yrs from now we want it adjusted or changed up all we pay for is materials and we have to get it there and take it home....like getting a new bed if you wanted it modified...def worth it

thanks again to you........

Please Log in or Create an account to join the conversation.

The Mattress UndergroundCopyright © 2022 The Mattress Underground
TheMattressUndergounf
TMU
TheMattressUndergounf