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Re: Review of the Seven Comforts latex topper 05 May 2013 15:53 #51

  • phoenix
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Hi Lew,

Wow ... are you ever fast :)

Thanks for the update. I'm curious as well if they just forgot to renew their domain, if they plan to continue on Amazon, or if there is some "other" explanation for the expiry.

I'll keep an eye on them as well but it's the first time I've seen both king and queen sizes unavailable on Amazon.

Phoenix
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Re: Review of the Seven Comforts latex topper 31 Jul 2013 20:23 #52

Bad news ordered seven comforts never got the cover. I tried to contact them by email 4 times and got auto replies only. They do not have a phone number listed on their site. I'm having to dispute my purchase with PayPal. I find the other latex cover (lanoodle) way to expensive 500 for the king. Any other thoughts.

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Re: Review of the Seven Comforts latex topper 31 Jul 2013 23:16 #53

  • Coventry
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Sorry to hear that you're having to deal with a refund but PayPal is (normally) pretty straightforward about it. When I did my research (over a year ago), I only found 3 of the "shredded latex toppers" and one of them was the 7 comforts. The other two were the LaNoodle that you mentioned and the FloBeds topper . The FloBeds version looks interesting since it's customizable but it looks to be around the same price as the LaNoodle version.

Since many places sell shredded latex and even LaNoodles by the pound you might want to look into having a tailor or a upholstery shop do a custom cover and see if you can bring the costs down that way. I know that my king size 7 Comforts topper weighs about 40 lbs and you can check with Phoenix about the size and weight of his LaNoodle topper for comparison. I know there are differences between the 7C and the LaNoodle and Phoenix can fill in more blanks than I could for comparisons - I'm pretty sure he's got both kinds.

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Re: Review of the Seven Comforts latex topper 01 Aug 2013 03:37 #54

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Hi MikeK,

That's really unfortunate although like Coventry I think you will have no problem with a refund from Paypal. I hope you let us know how it turns out. In the meantime I've added a link to your post beside the description of the Seven Comforts in about a dozen posts around the forum that people may refer to so that others will know as well not to order it until (and if) their situation becomes clear.

Besides the Seven comforts ... post #2 here and the other posts it links to have guidelines, suggestions, and sources for toppers that may help.

My comments about the Lanoodles are in post #38 here . I don't remember what it weighed and I'll have to see if we still have the shipping box with the label but I think it was around 15 lbs or so ... perhaps less.

It's certainly not as thick as the Seven comforts but the pieces or lanoodles are much larger and it has more of a featherbed feel to it so from a materials point of view it wouldn't have the same "material" value but from a performance point of view it works very well.

I think that Coventry's suggestion about buying the lanoodles by the pound and making your own topper with a cover that has either some kind of tufting or baffling is a good one. I think that with this design and the way the lanoodles are designed to "flow" more like a featherbed that tufting (like their own design) would be a better choice.

Phoenix
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Last edit: by phoenix.

Re: Review of the Seven Comforts latex topper 03 Aug 2013 18:37 #55

  • Jaqfrst
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Pulled up seven comforts website and they are offering a great discount on the king size topper. Check it out

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Re: Review of the Seven Comforts latex topper 03 Aug 2013 19:45 #56

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Hi Jaqfrst,

I saw that but I believe that's where MikeK ordered from and didn't receive it and is disputing his purchase through PayPal (which is why I linked many of the references to it around the forum to his post).

Phoenix
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Review of the Seven Comforts latex topper 08 Aug 2013 07:13 #57

I unfortunately had the same issue as MikeK and did not receive the mattress topper from sevencomforts.com.

The company did not respond to two emails requesting a status update on my order. I placed a dispute with Pay-Pal and the company issued a refund on sevencomforts.com, but I have yet to see the money re-appear in Pay-Pal.

There is also an "Adjustment Fee" of $6.93 shown on the refund which I will need to further dispute if I do not receive the full amount I paid for the hassle they've caused me.

This is very disappointing given that the topper has good reviews, but it seems to be unobtainable.

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Review of the Seven Comforts latex topper 08 Aug 2013 08:11 #58

  • Smuscles
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Dallas - How long did you wait before you filed a claim?

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Review of the Seven Comforts latex topper 08 Aug 2013 09:45 #59

I waited about a week and a half.

This may be a little reactionary, but after reading MikeK's experience I got a little skeptical. I was further concerned as I paid for expedited (2 day) shipping and there was no evidence of the order being completed.

After two emails with no-response, and no phone number to contact the company, I decided it was not worth doing business on their site.

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Last edit: by Dallas.

Review of the Seven Comforts latex topper 08 Aug 2013 15:47 #60

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Hi to all of you,

This is really unfortunate ... and frustrating.

I hope you all continue to let us know your outcomes until this is all resolved.

I just can't imagine what they are up to considering their site is still accepting orders and payments.

Phoenix
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