>

Welcome to The Mattress Underground FORUM! :cheer:
The first place to start your research is the Mattress Shopping Tutorial
Select the Search Forum tab below to gain access to answers to many mattress related questions.
Select the Ask An Expert tab below to reach out to any of our Expert Members for guidance and advice.

Welcome to The Mattress Underground FORUM! :cheer:

TOPIC:

Re: The Serta iComfort mattress ... what's the buzz 22 Mar 2012 23:25 #271

  • phoenix
  • phoenix's Avatar Topic Author
  • Offline
  • Administrator
  • Administrator
  • Posts: 31963
Hi cyberbrad4,

With weights over about 200 lbs ... memory foam can be a little tricky. In addition to this ... the density of the memory foam in a mattress is the single biggest factor in how durable it is and how quickly it will soften. The iComfort gel memory foam has a 5 lb density which would normally indicate good quality but this is only because the gel particles that are mixed in with the memory foam are heavier and add to he weight. In reality ... the actual memory foam is lower density (closer to 4 lbs) which means that it would soften more quickly than higher density foams and iin addition to this ... particles added to memory foam make it less durable as well. There are versions of gel memory foams where the gel is actually part of the memory foam rather than added particles but the iComforts don't use this which is one of the reasons I don't believe they have great value. They also use other types of foam in many of their models and in the higher priced models ... some of them have such thick comfort layers that even normal softening that all polyfoam and memory foams go through in the first few weeks may result in the mattress being too soft for a particular body weight, shape, and sleeping position. It appears this is what has happened.

When you are looking for a mattress ... the first thing I would do is eliminate as many as possible of worst choices so that you can be more focused on choices where your odds of long term satisfaction are much better. This article will help you avoid most of the traps and pitfalls of mattress shopping.

The next best step is to gather some basic information about mattresses and the materials that are used in them. The goal here is to gather enough basic information that you an ask better questions and to help you identify which outlets really are knowledgeable and which are just telling you marketing stories. Reading through the overviews in the mattresses section will help you here. I wouldn't "study" them so much as just read them through to gain some general information.

The next step ... before you start looking at or thinking about "which mattress" ... is to find some of the better outlets that are knowledgeable about the materials in a mattress and how to fit a mattress to the needs and preferences of each person or couple. If they know this (and your basic reading will help you know when someone knows what they are talking about) ... then you won't have to. One of the best signs of outlets like this is a willingness to give you good information on the phone about prices and mattress materials that may be suitable for you to try. Calling on the phone first will help eliminate the outlets who only want you to come there before they will give you any information.

When you have found one or a few outlets that know their stuff and offer mattresses with good value (based on comparing other mattresses that use similar materials and construction) .. then you can relax knowing that you don't have to go store to store and listen to more and more confusing stories to find the best mattress and the best value for you. This bypasses most of the frustration of mattress shopping.

Once you reach this point ... it's just a matter of finding the "best" mattress in each of the list of outlets you have chosed and then deciding on the one that best meets your needs and preferences and has the best value in your budget range. This way you completely avoid most of the outlets that will do more to confuse and frustrate you and sell you a mattress that does more for their profit than it does for your needs and preferences.

There are two factory direct outlets near you where I would I would spend most of my time. they are ...

denvermattress.furniturerow.com/dmc/ Regional factory direct outlet that makes a range of mattresses including memory foam, latex, and innersprings. They have a good selection of choices and have better value than most. I would only focus on their own brands and ignore the major brands they also carry.

www.jordans.com/sleep-lab/about-our-brands/jordans-mattress-factory Factory direct manufacturer who makes memory foam, latex, and innerspring mattresses. They fit the profile of smaller factory direct manufacturers who use better quality materials in their mattresses and then sell them at lower prices than the larger mass market outlets.

These would be my reference points for any other outlets you visit and quite frankly if I was in your shoes .... I probably wouldn't spend any time at any others with one possible exception ...

thebeddingmart.com/ Carries Pure Latex bliss which are a high quality line of talalay latex mattresses which are better quality and value than most mainstream mattresses but not usually in the same value range as many local manufacturers.

Hope this helps

Phoenix
Researching for a mattress?... Be sure to read The Mattress Shopping Tutorial.
Click here for TMU Discount Codes if purchasing from Our Trusted Members.
For any mattress questions Ask An Expert on our forum

Please Log in or Create an account to join the conversation.

Last edit: by Administrator. Reason: Removed Page Not Found Link (404 Error) and Updating link to https: status

Re: The Serta iComfort mattress ... what's the buzz 08 Apr 2012 23:18 #272

  • ScottyP
  • ScottyP's Avatar
  • Offline
  • Junior Member
  • Junior Member
  • Posts: 1
Hi:

Like many others here, we are looking at replacing our 10 year old innerspring mattress set with either a foam/latex bed or an air bed or a combination thereof. Also, like many here we tried the Icomfort revolution and liked how it felt in the showroom but were a bit concerned about the non-negotiable price. After reading through all the negative feedback on this site and elsewhere, we clearly need to do more shopping around.

We live in west Michigan about 30 miles west of Grand Rapids. Can you recommend any reputable local manufacturers or distributors in our area? I haven't seen any others on this site from our area.

Thanks for your help!

Scottp

Please Log in or Create an account to join the conversation.

Re: The Serta iComfort mattress ... what's the buzz 09 Apr 2012 00:42 #273

  • phoenix
  • phoenix's Avatar Topic Author
  • Offline
  • Administrator
  • Administrator
  • Posts: 31963
Hi Scottp,

You have some great choices very close to you!

buismattress.net Holland, MI They are a local factory direct manufacturer that is a member of this site (meaning I think highly of both them and their mattresses) and I highly recommend them. They make a wide range of mattresses using high quality components and materials and have great quality and value. Marc Dozeman the owner is truly "mattress people".

jonathanstevens.com Grand Rapids Local factory direct manufacturer who also makes a full range of mattresses that are also very good quality and value.

chirobed Holland, MI. They make a range of latex/innerspring hybrids, one and two sided innersprings, and some memory foam mattresses as well. They specialize in custom manufacturing, often from chiropractor recommendations or for more challenging circumstances, but also have standard models on their floor as well for "regular" consumers to test. They are knowledgeable and helpful and have some good quality and value available.

aacawaybedding.com Comstock Park, Smaller local factory direct manufacturer who carries Restonic and Posturecraft (because he doesn't want to make everything himself he told me) but also makes their own to any specs you may want using high quality materials.

acmebeddingcompany Muskegon Local factory direct manufacturer that also manufactures a full range of mattresses. They have fewer details on their site but in the few shorter conversations I had with them they seemed to be good people and very knowledgeable.

capitolbedding.com Smaller wholesale manufacturer in Lansing, MI that makes a wide range of traditional innerspring and specialty mattresses. They have some detailed specs on their site and have a capitolbedding to find any local retailers in the area. They make some good quality/value mattresses and are transparent about the materials they use.

You are fortunate to have such good choices nearby and there's no doubt that the best quality and value in your area are with this group of manufacturers :)

Phoenix
Researching for a mattress?... Be sure to read The Mattress Shopping Tutorial.
Click here for TMU Discount Codes if purchasing from Our Trusted Members.
For any mattress questions Ask An Expert on our forum

Please Log in or Create an account to join the conversation.

Last edit: by phoenix.

Re: The Serta iComfort mattress ... what's the buzz 14 Apr 2012 01:25 #274

  • Sylvain
  • Sylvain's Avatar
  • Offline
  • Junior Member
  • Junior Member
  • Posts: 2
Hi,

I was wondering if you had any opinion about the brand Zedbed?
There is a description of their mattress here:
ADMIN NOTE:Removed 404 page link | Archived Footprint: matelasbonheur.ca/lang-en/zedbed/425-latex-moelleux.html

I was recommended to buy the iComfort but based on Phoenix comments I will pass. I am wondering if Zedbed is good replacement.

Thanks.

Please Log in or Create an account to join the conversation.

Last edit: by Administrator. Reason: Removed Page Not Found Link (404 Error)

Re: The Serta iComfort mattress ... what's the buzz 14 Apr 2012 01:55 #275

  • Sylvain
  • Sylvain's Avatar
  • Offline
  • Junior Member
  • Junior Member
  • Posts: 2
There is also the Essentia 8 Classic which seems to fit most of the criteria described in this forum but it is pretty expensive. Any recommendations on this one?

Thanks.

Please Log in or Create an account to join the conversation.

Re: The Serta iComfort mattress ... what's the buzz 14 Apr 2012 06:25 #276

  • phoenix
  • phoenix's Avatar Topic Author
  • Offline
  • Administrator
  • Administrator
  • Posts: 31963
Hi Sylvain,

My thoughts on Essentia are in this thread starting in post #2 and continuing with a discussion with a company representative.

The Zedbed certainly uses high quality materials and could make a good quality choice (although latex has a very different feel from the memory foam in the iComfort line). It is on the expensive side though which is often the case in larger outlets that carry many major brand mattresses. They seem to be an up and coming company that is unusual because they actually pour their own memory foam.

While I haven't done extensive research in Quebec (partly because I don't speak French) ... I do know of many factory direct manufacturers in the province and I would suspect that at least some of them may have better value for similar quality latex hybrid mattresses. There is a wide range of latex mattresses as well as every other style available here. The ones I know of within about 100 K of Montreal (and I've added the ones I'm aware of in the rest of the province as well) include ...

www.matelasalhorizontal.com/ Terrebonne
www.letendrematelas.com/ Drummondville
www.literielaurier.com/ Montreal
www.literieprovinciale.ca/fr/ Montreal (see some comments in post #1 here )
matelasbourck.com/ Terrebonne
www.matelasdauphin.com/en/#.VM2IJS4n-Do Brossard, Quebec city (several), Sainte-Foy, Beauport, Charny, Levis, Scott, Gatineau, Thetford Mines, Rimouski
www.matelasexcellence.ca/ Laval
www.matelas-personnel.com/ Montreal
www.matelasprestige.com/ St-Eustache (see some comments here and here )
www.matelasrene.com/ Drummondville, Matane, Granby, Nicolet, Quebec city (several), Riviere du Loup, Rimouski, Shawinigan, Sorel, Trois Rivieres, Victoriaville
matelasselection.com/# Montreal
www.futondor.com/ Montreal
www.matelassiesta.com/ Brossard
www.matelasconfort.com/ Quebec City
www.matelas.qc.ca/ Notre-Dame-des-Pins
matelas.com/index.htm Saint-Tite
www.matelasliondor.com/ Chicoutimi, Alma
www.matelascondor.com/ Cap-Saint-Ignace

ADMIN NOTE:Removed 404 page link | Archived Footprint: matelas.com/index.htm

There may be more that I haven't sorted through yet but there are some very good choices here.

Phoenix
Researching for a mattress?... Be sure to read The Mattress Shopping Tutorial.
Click here for TMU Discount Codes if purchasing from Our Trusted Members.
For any mattress questions Ask An Expert on our forum

Please Log in or Create an account to join the conversation.

Last edit: by Administrator. Reason: Removed Page Not Found Link (404 Error) and Updating link to https: status

Re: The Serta iComfort mattress ... what's the buzz 15 Apr 2012 13:54 #277

  • jxrphoenix
  • jxrphoenix's Avatar
  • Offline
  • Junior Member
  • Junior Member
  • Posts: 1
Hi, Phoenix!

thank you so very much for your very knowledgable and insightful commentary on the iComfort mattress. My wife and I went out yesterday looking to buy another mattress having never heard of iComfort before--we haven't been in the mattress market for years. We ended up buying an iComfort--a Cal King Adjustable Split frame for way too much $$--about $8,500 when all is said and done. Having done a little bit research and, most importantly, read this thread now, we know I'm going to call the store shortly and cancel the purchase.

Now, here is the $64 dollar question:

where should we go to shop for a top quality mattress here in the Metro Phoenix area?

thank you so very much for the education and information--many others on this thread as well.

Please Log in or Create an account to join the conversation.

Re: The Serta iComfort mattress ... what's the buzz 15 Apr 2012 14:40 #278

  • phoenix
  • phoenix's Avatar Topic Author
  • Offline
  • Administrator
  • Administrator
  • Posts: 31963
Hi jxrphoenix,

You are very fortunate to live in the Phoenix area because there are some great choices there in a wide variety of mattresses including a couple of our manufacturing members.
Post #4 here should help :)

Phoenix
Researching for a mattress?... Be sure to read The Mattress Shopping Tutorial.
Click here for TMU Discount Codes if purchasing from Our Trusted Members.
For any mattress questions Ask An Expert on our forum

Please Log in or Create an account to join the conversation.

Last edit: by Administrator. Reason: Updating link to https: status

Re: The Serta iComfort mattress ... what's the buzz 15 Apr 2012 15:42 #279

  • jstephens
  • jstephens's Avatar
  • Offline
  • Junior Member
  • Junior Member
  • Posts: 3
Apologies for jumping into an existing thread but figured that would be preferable to starting a new one involving the same mattress.

We're looking to replace our 8 year old Original Mattress Factory coil mattress. Generally pretty happy with that mattress but our tastes have changed (it was their ultra firm version, feels too firm now, wake up aching) a bit and it just doesn't feel very comfortable any longer. Why wife is pregnant and that's what pushed us into the market for a new one. The current mattress was pretty inexpensive so overall happy with how long it lasted. While we don't like this ultra firm bed any longer, I dislike the especially soft beds even more. I am unable to sleep on a pillow top.

Looking in Atlanta, both side sleepers. Have been to many stores and tried many mattresses. Overall we like the foam and air based beds over coils and have tried Sleep Number, Sterns and Foster Latex, Simmons/Sealy/Serta coil, Serta iComfort, and Tempur-pedic. For comfort at the show room, we like the iComfort the best.

We still have the Original Mattress Factory on our list to visit before making a decision, but what are your thoughts on their beds, particularly in comparison to iComfort?

They have a 9" and 12.5" latex here:

And a foam based one here:

ADMIN NOTE:Removed 404 page link | Archived Footprint 1: originalmattress.com/latex-foam/overview| Archived Footprint 2: originalmattress.com/serenity/overview

Part of me likes the amount of information you can get on their mattresses compared to the Serta stuff. Also, is there any truth to the heat issues being lessened with the gel? We do get hot sleeping so are wary of that part of the foams.

Thanks for any info, these forums are fairly helpful for getting more opinions. Glad we didn't walk out of the store with the iComfort, had never heard of it before so wanted to go home and research first. Not limited on budget, but like to get good value for what I do spend.

Please Log in or Create an account to join the conversation.

Last edit: by Administrator. Reason: Removed Page Not Found Link (404 Error)

Re: The Serta iComfort mattress ... what's the buzz 15 Apr 2012 16:28 #280

  • phoenix
  • phoenix's Avatar Topic Author
  • Offline
  • Administrator
  • Administrator
  • Posts: 31963
Hi jstephens,

Apologies for jumping into an existing thread but figured that would be preferable to starting a new one involving the same mattress.


No problem. This thread has become a kind of "catch all" thread anyway :)

There is an analysis and review of the iComfort lineup here in case you haven't seen it. Overall, like most of the major brands they don't have great value and some of the models would also be "risky" for many people. They tend to cater to a showroom feel that people like in the short term but not so much on what people need (good alignment along with the pressure relief they do provide) in the longer term.

I also believe that airbeds are among the worst choices and value of all and there is more about the reasons why here .

Some of the guidelines that will help you in finding better quality and value and in avoiding most of the traps and pitfalls of mattress shopping (such as believing when the salespeople say that the Stearns and Foster are really a "latex" mattress or comparable to other lower cost and higher quality latex options) are in this article . Not only do they use the least expensive latex available (blended Dunlop) ... their premium models such as this still contain over 4" of lower quality polyfoam in the upper layers of the mattress (which is the weak link of the mattress). With a mattress like this you are not sleeping on latex at all but on much cheaper polyfoam.

Original mattress factory is much higher quality and value than any of the major brand mattresses IMO. Both of their latex mattresses contain only 1" of polyfoam in the comfort layers (which is within the maximum I normally suggest) and they use a higher quality of latex than the Stearns and Foster.

Their Serenity is also a very high quality memory foam mattress however because they only have one model (and only two latex models) ... it's important to make sure that the models they make are suitable for your needs and preferences regardless of their quality and value.

If you go to test these mattresses ... I would also make sure you test them on a firm foundation (or on an adjustable bed which are also firm and non flexible) because they tend to put their mattresses on "active" box springs which I don't believe is as good an idea and will certainly change the feel compared to a more "normal" rigid foundation that is usually used for latex and memory foam mattresses.

Gel tends to slightly reduce heat through convection (like putting your and on a marble countertop) but of course this would only be effective if the gel foam was on top. Some of the gel foams are also more breathable (more open cell structure) which means that they can regulate temperature better than some of the "slower" more heat sensitive and less open cell memory foams. There are also many non gel memory foams that are also more open celled and breathable that don't contain gel. None of them are as cool sleeping or as open celled as better quality latex though.

How far you sink into any foam and how closely it conforms to your body and the quilting/ticking on top of the mattress will also directly affect the sleeping temperature of a mattress for any particular individual.

Post #2 here includes some of the better options in and around the Atlanta area that I am aware of.

A final suggestion that may be worth considering if the only issue is that your mattress is too firm but hasn't developed any other "issues" (you have changed more than the mattress) is that a softer good quality topper (generally either latex or memory foam) may also be a good solution.

Phoenix
Researching for a mattress?... Be sure to read The Mattress Shopping Tutorial.
Click here for TMU Discount Codes if purchasing from Our Trusted Members.
For any mattress questions Ask An Expert on our forum

Please Log in or Create an account to join the conversation.

Last edit: by Administrator. Reason: Updating link to https: status

Re: The Serta iComfort mattress ... what's the buzz 15 Apr 2012 16:49 #281

  • jstephens
  • jstephens's Avatar
  • Offline
  • Junior Member
  • Junior Member
  • Posts: 3
Really appreciate all this information. We're planning to swing by the original mattress factory this week to try out their beds. Given we've had a good experience with them in the past and that the detail available on their website (specifics on each layer and such) I wouldn't be surprised if we ended up buying something (assuming one of the fewer models is a fit). It's impossible to get any useful information out of serta's site - just a bunch of "SomeWeirdName (tm) layer" with no description of the materials, sizes, densities, etc.

If we do pick up one of their beds will be sure to post thoughts once we've logged a month or two on it.

Please Log in or Create an account to join the conversation.

Re: The Serta iComfort mattress ... what's the buzz 18 Apr 2012 21:37 #282

Hi Phoenix, first off, like many other '1st time posters' on this forum, I really appreciate you providing your input/knowledge on mattresses. I think this is a great forum/website and will recommend it to anyone I know who is looking for a mattress.

My wife and I haven't been in the market for a mattress for about 15 years. We spent $2000+ (can't even remember exactly it was so long ago) on a Spring Air mattress that obviously treated us well. Only in the last year or so did we start to notice the support was fading. Now, we're at the point where it's really causing us aches and pains, but that's only been the last couple weeks.

Any way, I stumbled across your site doing general research on a new mattress and I immediately found it to be very informative. Even though I don't know you from Adam, just reading your posts gave me confidence that you really knew this industry and I agreed with a lot of things you said about certain companies, etc..

Our focus has mostly been around getting a foam mattress. Not sure exactly why, other than we thought it might be fun to try one, along with the fact we're getting old (aren't we all) and these appear to be good options for back relief, etc..

We looked at the iComfort series last week @ Macy's and my wife really liked one of the models. This was before we found your site. Your feedback on the iComfort definitely steered me away and made me realize I need to do more research. The Tempurpedics are of course the popular choice, but their costs make me feel like there's just no way their foam mattress is that much better than the others. We did try out the Cloud Luxe and really liked how 'soft' it felt, much like how our Spring Air feels now (ha!).

I know your preference for foam is the Aerus and I looked at those a lot and was tempted to purchase solely based on your recommendation and cost alone. I also looked at others offered by Sam's and Costco. Most of these had really good reviews by people with the occasional bad review here and there.

Now on to the real point of my post (sorry, just felt compelled to lay some ground work). I also did some research and found a site called sleeplikethedead. This site had some good data compiled on feedback by owners and one brand kind of stood out to me based on their 'owner satisfaction' and that was bedinabox. Now I now you may be cringing in front of your monitor right now, but I decided to check out their site and models.

To cut to the chase (finally, huh?), I ended up purchasing a mattress from them for us and my teenage son. My main reasons were:
1) High % of owner satisfaction on sleeplikethedead (among the highest of any mattress, let alone foam)
2) US-based company. Don't feel comfortable knowing my mattress is made in China, just don't, I get enough 'junk' made in that country, including my new dining table in our kitchen which I absolutely can't stand. It's so cheaply-made but the price wasn't (note: stay way from Ashley furniture)
3) Certipur certified. Felt good to know their foam passes this industry standard.
4) Cost. Their mattresses are mid-level priced and we were able to get our queen bed and our son's full size w/platform bed + mattress covers for the cost of the iComfort we were looking at Macy's.

I know you don't have high marks for Bed in a Box and it seems to mostly be about the lack of 5lb. foam density in their foam. I asked them about this and they had a come back (of course). They state that older technology foam needs to be measured by this, but their foam is based on a newer technology and thus doesn't need to be as dense. They have a pretty good schpeil on their website about their foam technology. Now I know, this could be all talk, blah, blah, blah, etc.. but based on the happiness of their owners and their return policy, I decided to give them a shot.

I know too that the 5lb. density thing is good for longevity of the mattress. They did state that they've had a few mattresses that 'sank' after several years (4-5 or so), but that they would replace it if it did this within the first 10 years.

I don't know, I felt this company was worth a shot. We'll see, I'll definitely try to report back on here (promise a much shorter post) after a few months and hopefully years. I just wonder what your thoughts are on their claims that 5lb.+ density isn't necessary if the foam is of high quality (or based on their technology). Just curious what you think and any other reason why B in a B is not a good choice. Thanks for reading! Ray

Please Log in or Create an account to join the conversation.

Re: The Serta iComfort mattress ... what's the buzz 18 Apr 2012 23:19 #283

  • phoenix
  • phoenix's Avatar Topic Author
  • Offline
  • Administrator
  • Administrator
  • Posts: 31963
Hi rgham,

Thanks for a very detailed and researched post which IMO deserves an equally detailed answer :)

To answer some of your more specific and very well made points and questions ...

All of the American manufacturers are making some very good foam. while Aerus is my favorite (mainly because of it's published breathability specs which are the equivalent of some latex) there are also many other manufacturers that are making very high quality foam that also uses different methods to achieve breathability and other characteristics that are also very effective. I mention them a lot because they are quite easily available but they are by no means the only "good" choice ... only one that has some very good information released about it's qualities. I also agree with you about Chinese foams and while I can't in good conscience "disqualify" Chinese foam that meets the CertiPur standards for chemicals, offgassing, and durability, I would also personally choose North American foam over Asian foam given a roughly equal value choice.

The main point of your post though was about the Bed in a Box site and the claims they make about their foam density and about the value of customer testimonials.

First about their claims. They contradict every article and all the more research based information that is available deeper on the web about foam manufacturing including the information that is on the PFA site itself. Some research on this site (which is made up of the manufacturers themselves and which disputes their claims) will almost certainly be enough to dispel their claims much less the much more detailed information that is available with some deeper and more technical research into foam manufacturing. In my opinion, their claims are just factually wrong and my conversations with them have not inspired any confidence about their knowledge beyond what they have been told to say.

While foam density is not the only factor in foam durability when comparing similar foams, it remains to this day the single most important factor. Every manufacturer and resource I have talked with who has no vested interest in what they say and all the more technical information available confirms this and this applies to "new generation" foams as well as older ones. While their materials meets most of the guidelines for memory foam that I normally recommend except for density, they are in no way comparable to mattresses that use higher quality and more durable foams. Their claims contradict everything that I (and more importantly many others that I respect) know about the material science of foam manufacturing.

Next about online testimonials. While I recognize that "testimonial patterns" can be useful and can certainly be a valuable part of any research, it is also true that the vast majority of them are written early in the life of a mattress before most problems and issues have had a chance to develop and are also mostly written by people without a lot of knowledge about alternatives, mattress materials and quality, and without a frame of reference that includes the relative qualities of mattresses that they could have bought with the same budget. The sources of their "ratings" are reviews from other sites and forums which often than not base their reviews certain brands rather than specific mattresses (which can each have different layers and materials) and without the knowledge of what to compare their mattress to. Subjective reviews such as this have a huge range of variances and are often self justifying which IMO can often do more to confuse than they can to help. For example many of the reviews of "latex" mattresses are based on opinions about mattresses that shouldn't even be in this category and many of the memory foam ratings would have more to do with what is over the memory foam (quilting and ticking) than the memory foam itself even though the reviewer doesn't realize this.

So overall ... these reviews or consumer surveys are written shortly after purchase, take place in a vacuum of more specific and factual information about what is actually in the mattress they are reviewing, what the objective basis for their rating is, and what their mattress was compared to. Many don't even realize it seems what denser more conforming memory foam should actually feel like. They have some value but only to a degree and their biggest value is not so much to identify "good" mattresses but to help identify mattresses which clearly have problems which are obvious to even those who don't have real factual information about what they bought or the alternatives that were available to them.

In addition to this ... there are many places which include reviews of Bed in a Box which are not quite so favorable. There is also some question about how many of the online reviews for this particular company (and the source of the Sleep like a Bear ratings are from other review sites and forums) are planted by the company itself or it's representatives. It would be very easy to skew this type of rating system which was gathered from other sites which are the "target" of many fake reviews to bolster ratings.

Of course warranties are a whole other story because warranties only cover defects in construction or materials and since softening is not considered a defect (softening and impressions are separate issues and only impressions beyond a warranty exclusion are included in the warranty coverage) ... even though it may lead to a mattress that is clearly not suitable for someone to sleep on.

So overall IMO, Bed in a Box is a better choice than many other "cheap memory foam" outlets on the web ... but they are in no way comparable to higher quality choices that are available when consumers know more about what to look for and are aware of better outlets either online or in their area. I guess meeting 3 out of 4 of the memory foam guidelines is certainly better than many other choices :)

I of course have no issues if someone chooses a mattress with any materials of any density ... as long as they have the correct facts about that material and that the price they paid justifies the quality and durability of their purchase and they are happy with the value they received. Worse yet would be a consumer who purchases a Comforpedic mattress for example which used 3.5 lb next generation memory foam and is several times the price of the Bed in a Box and believed that they bought a higher quality mattress than they did.

Value is always relative to what something is compared to and to the needs, preferences, and "value equation" of each individual. My only real issue is that there is so much incorrect information on the web ... particularly from manufacturers who give information designed to make a lower quality mattress seem more comparable to a higher quality option ... that making truly informed choices based on objective and more factual information is much more difficult.

In case I missed anything ... this thread is also about Bed in a Box and Sleep like a Bear as well and also includes lots more information about different types of memory foam and their different qualities (besides durability) in general.

They are certainly a better choice than many "low budget" mattresses that are so widely available ... but I would hesitate to choose lower density foam when higher density "next generation" alternatives are also readily available at similar prices.

Phoenix
Researching for a mattress?... Be sure to read The Mattress Shopping Tutorial.
Click here for TMU Discount Codes if purchasing from Our Trusted Members.
For any mattress questions Ask An Expert on our forum

Please Log in or Create an account to join the conversation.

Last edit: by Administrator. Reason: Updating link to https: status

Re: The Serta iComfort mattress ... what's the buzz 19 Apr 2012 15:38 #284

Well Phoenix, you've managed to really regret my decision and left me running with my tail between my legs! :) Seriously though, I really do appreciate your input and feel that I probably made a somewhat impulse decision to go with B in a B.

Most of that rash decision-making was due to the fact that our current mattress is causing me headaches, so I was in a bit of a desperation mode. We'll see how the bed works out. I'm pretty sure the bed purchased for my son will be sufficient enough for him for at least while he's still in our home (4-6 years), so if that holds true, I'll be satisfied with the purchase.

As for our mattress, again, if we get 4-6 good years and it then starts to sink, it'll make a good excuse to upgrade to a king and then we'll be back on this site to determine what the best options are at that point.

I did read through the thread you provided with that one person who was considering the Pac original. I had never been to the rocky mountain mattress site before, but that looks like a good option. Prices are reasonable and their foam seems to be very high quality (5lb density, etc..).

We still have the option to return our B in a B mattress after 60 days of testing. We'll have a fully-covered waterproof mattress pad, so if we're not happy, we can deal with the hassle of returning it and I'll be considering Rocky Mtn or others. Thanks again!

Please Log in or Create an account to join the conversation.

Re: The Serta iComfort mattress ... what's the buzz 19 Apr 2012 16:54 #285

  • phoenix
  • phoenix's Avatar Topic Author
  • Offline
  • Administrator
  • Administrator
  • Posts: 31963
Hi rgham,

In all fairness there is some good parts to what they offer as well. The most important of these is their use of a higher quality base foam than is the norm in a mattress of this budget range. They call it HR foam although it is just short of the HR qualification in terms of density (which is 2.5 vs the 2.4 they use) but it's close enough if the other specs (compression modulus and resilience) also conform to HR specs. Either way it is a good quality base foam and better than many mattresses in a much higher price range.

They use 2" quilting foam and synthetic fiber (some just have supersoft quilting polyfoam and polyester fiber while some have 3 lb memory foam in addition to the supersoft quilting polyfoam and fiber) in their mattresses (except for the pacbed original and pacdown) which would help to extend the life of the memory foam in the comfort layer below however this "extra" foam is a mixed blessing because it would also be subject to softening and the polyester fiber will compress as well. It will also reduce the ability of the memory foam underneath to conform to the body profile which is not necessarily "bad" but it will make the mattress less "memory foam like".

They offer a low cost "upgrade" to gel foam which uses a swirl pattern instead of particulate gel beads or particles which is a better version of gelfoam IMO and will likely strengthen the memory foam and make it more durable.

Like all memory foam and polyfoam ... it will go through an initial more rapid softening process followed by a more gradual softening over a longer time followed by a breakdown of the foam (which is where the impressions form). If you get past the initial softening without any issues of the foam being too soft for your needs and preferences ... then the odds are much better that your mattress will last you for a while :)

Since they have a 120 day return policy ... I would take a careful look to check for any noticeable soft spots and any alignment issues while you are sleeping after about 90 days which would cover the initial softening period.

Overall ... it's certainly not the worst choice that is available by far and while I'm not a fan of 3 lb memory foam ... at least it has some redeeming qualities.

Phoenix
Researching for a mattress?... Be sure to read The Mattress Shopping Tutorial.
Click here for TMU Discount Codes if purchasing from Our Trusted Members.
For any mattress questions Ask An Expert on our forum

Please Log in or Create an account to join the conversation.

The Mattress UndergroundCopyright © 2022 The Mattress Underground
TheMattressUndergounf
TMU
TheMattressUndergounf